It Technician Jobs

We train and promote from within
Excellent low-cost health benefits
Retirement plan with employer-paid contributions
Paid vacation and 10 holidays
We are a third-generation family owned, family-oriented company where employees are respected, integrity is valued and a strong work ethic is recognized and rewarded. We are looking for an IT Technician to become a valued member of our IT team that takes pride in effectively responding to business needs and directly contributing to the success of the company. Position is based from our Eugene, OR office.
About The Position

• Troubleshoot various network and Wi-Fi issues to completion
• Install and support Microsoft, IBM i, and other business software and licensing
• Coach and demonstrate for users best practice problem-solving methods
• Communicate with users to provide positive results and excellent user experience
• Understand file/folder sharing, device sharing, and permissions
• Address various and concurrent issues with timely and effective resolution
• Work effectively within a Help Desk covering multiple time zones
• Efficiently and effectively troubleshoot and resolve technology issues by phone and/or remote-control tools
• Build, diagnose, and repair PCs, laptops, and printers
• Actively support the company IT operations throughout U.S. utilizing strong PC and network knowledge

Qualifications

• Knowledge of Windows Desktop, Server operating systems, and Active Directory
• Ability to successfully work both independently and in a team environment
• Experience with Microsoft Windows, Office Professional 2010-2019, and Exchange
• Business network, wireless, and VOIP skills preferred
• Knowledge of firewall rules, anti-virus software, and other desktop security products is preferred
• Familiarity with remote connection to a business network: VPN, Wi-Fi, WANs, & LANs
• Working knowledge of TCP/IP, DNS, DHCP, and Group Policies
• CCNA and/or A+ certifications or equivalent education is recommended
• Two years’ computer and network problem-solving experience (commercial/large network environment a plus)

Why Join Our Team?
Because this is more than an invitation, it's a commitment to offer opportunities for personal and professional growth to everyone! We ask people to grow with us and make the company even better.
We provide an excellent benefit package including a full Health Benefits Plan (including medical, dental, and vision) with low-cost premiums, a 401(k) with Company Match, additional Retirement Contributions, and company-paid Life Insurance. Every year since 1979, the Sierra Pacific Foundation has provided an average of $500,000 in scholarships to help the children of our crew members with education expenses.

Sierra Pacific is an (EOE) Equal Opportunity Employer, including those with a disability and veterans.
The general wage range for this position at Sierra Pacific Industries is from $18 to $28 per hour, and is dependent upon a number of factors, including, but not limited to: relevant work experience, skill, knowledge, and/or education.