It Support Specialist Jobs

JOB CLASSIFICATION SUMMARY Job Classification Title: IT Support Specialist Working Title(s): IT Support Specialist Who we are We are small but in the middle of it all. The City of Tolleson is the best place to start or advance your career. Incorporated in 1929, we are committed to providing employees with opportunities for learning and growth. Are you interested in joining our team? If you are passionate about making a difference in the community, the City of Tolleson is looking for people like you. Position Description The City of Tolleson is seeking qualified individuals interested in joining our team as an IT Support Specialist. The IT Support Specialist provides second-level technical support for computer hardware, software, phone, and related equipment issues for internal customers. Analyzes, troubleshoots, diagnoses, and resolves reported issues; Installs, configures, tests, operates, and supports a variety of computer equipment and software; Performs routine maintenance and enhancements for technology infrastructure. Identifies and resolves technical infrastructure problems and related work processes; Provides training, education, and technical support to customers on equipment, applications, VPN/remote use technology, and related items. Develops, maintains, and updates related procedures and documentation; Performs testing and effectiveness of quality control measures of software applications; Recommends improvements to existing methods for improved quality of customer support; Maintains inventory of computers, equipment, and related supplies. Coordinates the removal or disposal of old supplies and equipment; and, performs related work as assigned. Qualifications High school diploma or GED and 2 years of related experience; or an equivalent combination of directly related education and experience. Valid Arizona driver's license required. Specialized IT certification by a recognized industry certification board highly preferred. >>> Click on Full for additional position details. Physical Demands Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Working Conditions are in an office setting. Depending on assignment some local travel may be required. Job Information Closing Date: Open until filled Hiring Salary: $25.80 - $30.96 Hourly D.O.E. Applications reviewed weekly, with first review July 06, 2023 Full Salary Range for Position: $25.80- $36.12 Hourly Hiring Salary Effective 7/1/2023: $26.57 - $31.89 Hourly Full Salary Range for Position Effective 7/1/2023: $26.57 - $37.20 Hourly Additional Application Information It is important that your application shows all relevant work experience and education. Work experience must be noted on the application. Applicants may be rejected if not fully complete. Your resume may not be substituted as an application. Applicants may request a reasonable accommodation, if needed, by contacting Human Resources at . EOE/M/F/D/V/SO Job Posted by ApplicantPro