Is Support Analyst Jobs

Job Title: IS Support Analyst 2 (temp)
Target hourly pay rate: ***-***/hr
Job Designation
The Information Services Support Analyst II provides a range of expertise in day-to-day consultation, training, trouble-shooting and problem-solving for internal computer users. Identifies and addresses complex usability problems, while monitoring and managing user accounts.
Job Core Responsibilities
Performs a range of complex work to establish and maintain information systems, databases and interfaces to meet business objectives and strategies
Provides a range of expertise in day-to-day consultation, training, trouble-shooting and problem-solving for internal computer users
Responds to and resolves computer problems quickly to ensure maximum uptime and minimum disruption to user activity
Identifies and addresses complex usability problems, while monitoring and managing user account
Trains end-users in the use and applicability of various computer systems and hardware
Acts as a lead on Information Services projects, performing analysis and implementation of multi-function office systems
Analyzes existing systems and/or user needs and makes recommendations for increased efficiency to meet business needs
Other Responsibilities As Assigned
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance is required. May need to work nights and weekends, variable schedule(s) and additional hours as necessary
Job Specifications
Education : Post-secondary degree or equivalent combination of relevant education and work experience that will allow successful performance of job expectations
Certifications
Years Experience : 3-5 years relevant experience
Skills
Specialized technical expertise and experience in consultation, training, trouble-shooting and complex problem-solving for internal computer users
Excellent analytical skills and judgment to proactively identify and solve complex problems
Strong attention to detail, good organizational skills and the ability to prioritize with changing situations
Effective interpersonal, verbal and written communication skills to drive tasks to completion
Proficient in Microsoft Office Suite and database management tools
Parker *** is an equal opportunity employer and we are committed to developing an inclusive and diverse working environment. We believe that people from different backgrounds and beliefs define who we are as a business. We strongly believe that building a culture of respect and appreciation, will give everyone the opportunity to recognize their full potential.
Parker *** is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request accommodation, contact a Human Resources Representative at *** at or ***.
This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.