Ips Case Aide - $1,000 Sign On Bonus

Description

$1,000 Sign On Bonus Available!

Under the assigned supervisor, Case Aides I are responsible for assisting Intensive Placement Stabilization (IPS) case managers and clinicians in the preparation and maintenance of client case files to ensure they receive the comprehensive care outlined by the IPS case manager and Clinician team. The role of Case Aides extends from supporting IPS Case Managers and IPS Therapists with a variety of administrative tasks. They collaborate with Intensive Placement Stabilization (IPS) case managers and clinicians to ensure that their client’s digital tracking, files, and paperwork are aligned and meet expectations per the Department of Children and Family Services (DCFS) contractual obligations. IPS Case Aides support the streamlining of intake procedures, internal and external Continuous Quality Improvement (CQI), Counsel of Accreditation (COA), and DCFS contract reviews. IPS Case Aides are required to use independence (or work under the direction of a supervisor) when performing job tasks/providing services. IPS Case Aides are expected to actively participate in a variety of cross-functional teams, training, and performance improvement initiatives.

General Duties and Responsibilities

• Create client files and paperwork packets to be used for client meetings by IPS case managers and clinicians.
• Will provide exceptional customer service to parents, foster caregivers, referring case agencies, and other team members.
• Submits expense vouchers, renewed driver's licenses, and automobile insurance coverage on the due date.
• Will assist with updating client demographic and other data in the IPS database.
• Reports any exposure to communicable diseases.
• Support the creation and maintenance of programmatic information in Microsoft Teams and on the SharePoint site.
• Will ensure weekly filing of all IPS, Mentoring, and FPSS documents in client files.
• Direct paperwork to client files and archive files according to predetermined storage procedure with AOA and direct supervisor.
• Reports to the Child Abuse Hotline as directed by the Mandated Reporter Act.
• Will Maintain discretion, as they are entrusted with a client’s personal information and knowledge of their unique situation. This confidentiality extends to ensuring client data is secure.
• Participates in frequent agency management meetings and work groups.
• Conducts frequent regional and all-state in-person and virtual team meetings with staff, referring case agency and community partners.

Essential Duties And Responsibilities

• Will participate in Strength based delivery of items or research
• Will participate in weekly IPS Check-Ins with all state IPS and FPSS teams.
• Maintain positive relationships with other agencies and community members as applicable.
• Will participate in Attachment, Regulation, and Competency training.
• Remain up to date on applicable document changes.
• Position is full time with anticipated schedule 8:30 am- 5 pm or later as needed
• Will serve as an effective problem solver. Supporting IPS case managers and clinicians with administrative tasks, while maintaining knowledge of current OHU programs and services to offer practical and timely solutions for families.
• Will assist with transport as approved and needed for youth
• Responsible for overseeing multiple client files at a time, ensuring information is accurate, preparing and maintaining case files, and keeping detailed records in Northern IPS offices of Kenwood, Chicago.
• Will complete Database Data Entry for several IPS sites, per funder requirement
• Performs other related duties as assigned.
• Will complete several administrative tasks within IPS funder requirements
• This position will require travel to local coverage area offices for internal and external reviews, training, and meetings.
• Support input in the IPS database of sessions, strength-based purchases, and communications with referring case agency and DCFS contract holder.

This list of essential functions is not intended to be exhaustive. One Hope United reserves the right to revise this job description as needed to comply with actual job requirements.

Qualifications

Education

• Parenting training preferred
• High School Diploma/GED preferred

Experience

• Proficiency in all Microsoft, Excel, and Adobe Office applications or equivalent combination of experience preferred
• 1 years of administrative assistant experience with excellent written and verbal communication skills required

Other

• Reliable transportation, valid driver's license and acceptable driving record with OHU required level of coverage for auto insurance required
• DCFS background clearance required

Required Skills

• Ability to exercise discretion and ensure confidentiality
• Ability to exercise discretion and ensure confidentiality Excellent written and oral communication, with the ability to document in a clear, concise manner
• Positive attitude concerning all aspects of working in a challenging environment (including significant patience and respect for children and families who can become quite angry and demanding), sensitivity to cultural needs, and ability to serve as a positive member of a working team
• Intermediate data entry skills
• Resourcefulness in researching issues, analyzing information skillfully, solving problems, and developing solutions with minimal supervision in a timely manner
• Ability to read and interpret documents such as safety rules, operating and maintenance
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule
• Ability to speak effectively before groups or individuals
• Ability to write routine reports and verbally communicate in a clear manner
• Proficient computer skills in a Microsoft Windows environment and adaptive skills to expand software application skills, as necessary
• Instructions, and procedure manuals
• Highly organized, yet flexible and can handle multiple projects and or priorities well with the ability to manage tight deadlines

Physical Demands & Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The position requires visual and auditory acuity within professionally determined normal ranges, with correction if needed; and manual dexterity sufficient to operate a computer and office equipment, including, but not limited to, the telephone, computer, and copier. The employee is occasionally required to move items up to 50 pounds.

The employee works in varied residential environments based on an assigned caseload and may encounter unpredictable clients. While performing the duties of this position, the employee travels by automobile and is exposed to changing weather conditions. The employee must be able to enter and exit a vehicle or a building without assistance. While performing the duties of this job, the employee may frequently drive an automobile, taking clients to appointments, in the local and regional areas. Occasionally, travel is outside the local area and overnight.

We Invest In You!

• Agency paid life up to $50K based on salary
• Up to 4 weeks paid Vacation Days; up to 6 paid Personal Days and up to 5 paid Sick days annually
• Tuition assistance up to $2500 per year
• Agency paid long term after 1 year of employment
• Voluntary Supplemental Life for Employee, Spouse, and Child(ren)
• Voluntary Legal Plans
• Free LCSW and LCPC Supervision hours available in some locations
• Career ladders, professional development, and promotion opportunities
• Medical, dental, vision, retirement plan, health savings account, and short-term disability options

A Different Kind Of Employer One Hope United is strong and ready to grow. Are you ready to grow with us?

• 800 talented professionals strong, serving 10,000 children and families in Illinois, Missouri, and Florida
• Energetic leadership and a rich community of support
• Fiscally stable, $50 Million agency-- strong since 1895

One Hope United does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. One Hope United is an Equal Opportunity Employer and a Drug-Free Workplace.

Qualifications

Education

Required

• High School Diploma or better