Investigator Support Assistant (Bilingual-Spanish)

Summary

As an Investigator Support Assistant (Bilingual-Spanish) at the GS-1802-6, you will be part of San Diego Local Office, Equal Employment Opportunity Commission. If selected, you will assist and support EEOC Investigators and Staff who investigate cases for the lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination and perform related education and outreach activities.

Learn more about this agency

This job is open to

• The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
• Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.

Duties

• Searches files and reference materials for information relating to complaints and prepares a variety of reports.
• Maintains files on cases requiring additional information. Follows-up with charging parties/complainants, when necessary, to secure additional information.
• Duties may include but are not limited to: Receives telephone calls and personal visits from individuals and their representative seeking information regarding filing charges/complaints of discrimination.
• Reviews information regarding timeliness, bases, and standing under the laws governing discrimination complaints, and reports findings to supervisor.
• Communicates effectively by speaking, writing, and translating information from the Spanish language to the English language and vice versa.
• Obtains relevant information concerning the allegation of the potential charge/complaint and counsels the individual as to whether EEOC or some other organization has jurisdiction.
• Secures needed information, and documents information received. With the assistance of the unit supervisor defines the problem and identifies relevant facts.
• Types a variety of materials such as memoranda, letters, charges, reports and related documents into final form. This duty comprises approximately 25 percent of the employee's work time.

Requirements Conditions of Employment

• Suitable for Federal employment, determined by a background investigation
• Must be a U.S. Citizen or National
• Must maintain a high level of proficiency and remain fluent in speaking, writing, and communicating in Spanish. This includes speaking, writing, and communicating, fluently, information from Spanish to English and from English to Spanish.
• This position requires a typing proficiency of at least 40 words per minute (WPM).
• Males born after 12-31-59 must be registered for Selective Service
• May be required to successfully complete a probationary period

Qualifications

For the GS-6: You must have at least one year of specialized experience equivalent to the GS-05 level in the Federal service. Specialized experience includes: clerical support work (i.e. receiving telephone calls and providing requested information; filing; scheduling meetings; preparing meeting minutes; generating reports; reviewing and processing correspondence, typing, producing memoranda and a wide range of documents, composing and maintaining reports, standard operating procedures (SOP), etc.); tracking, documenting, gathering and compiling records; preparing travel requests; and ordering supplies.

Applicants must meet all eligibility requirements within 30 days of the closing date specified in the vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education substitution.

Additional Information

Relocation expenses will not be paid.

This is a bargaining unit position: National Council of EEOC Locals, No. 216 Representing BUS code 1125

You will be expected to report to the duty station listed on this announcement.

This job opportunity announcement may be used to fill additional similar vacancies across EEOC.

If you are unable to apply online or need to fax a document that you do not have in electronic form, please refer to the agency contact information.

If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.

If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference (see https://www.fedshirevets.gov/job-seekers/veterans-preference/#content ).

Males born after 12-31-59 must be registered or exempt from Selective Service (see: https://www.sss.gov/Home/Registration )

All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.