Intake Specialist Jobs

Intake Specialist

Michigan's largest plaintiff personal injury firm is looking for a highly motivated and hard-working candidate to fill positions for Intake Specialist for Monday - Friday from 12 am - 8:30 am and a part-time Friday - Monday 5 pm - 10 pm. These positions are remote.

This position is an excellent opportunity for a highly driven and enthusiastic candidate, who shares our vision, passion, and dedication to serve our customers, quickly, efficiently, and professionally. We offer a great work environment and team approach with opportunity for professional and financial growth.

Responsibilities:

• Answer incoming calls to gather and input relevant information regarding client's potential case.
• Gather details regarding facts, injuries/damages, liability, and insurance coverage to determine veracity of potential case.
• Performs other duties as assigned by team leader.
• Enter all details and information into case management system, including actions to be taken with respect to accepting or rejecting cases.

Minimum Qualifications:

• Maintain attention to detail.
• Excellent customer service, communication and organizational skills.
• Customer service representatives, salespeople preferred.
• Michigan No Fault law and auto injury experience a plus but not required.
• Possess strong computer (Excel/Word/Power Point) and internet skills.
• Ability to prioritize workload and multitask in a fast-paced environment.
• Exhibit passion to help the customers we serve.