Intake Coordinator-Non Rn Jobs

Location Site: Salem Hospital Main Campus

Department: SH Gyn Oncology

Position Type: Part Time

Start Time: 7:30

Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

Your Role With Us:

Oversees the flow of the Gynecologic Oncology and Breast Care Center clinic: This position helps direct patients, visitors, staff, and providers to the appropriate exam room, collaborates with Access Services to monitor patient arrival and departure, contacts no-shows, arranges for interpreters as needed, triages phone calls and schedules follow up appointments with patient after their visit. Provides excellent service to internal and external customers. Demonstrates empathetic, helpful and courteous behavior to all customers. Exhibits ability to express appreciation of the customer’s unique needs. Demonstrates ability to respond appropriately to patient’s fears, anxiety and anger.

Core Functions:

• Provides clerical support to the supervisor, manager, providers and team.
• Manages Right Fax and incoming calls, makes telephone encounters, manages the recall list, completes confirmation calls, verifies patient information, and manages provider schedules in EPIC after it has been given to Intake Coordinator by Supervisor.
• This position tracks and collects data for improvement projects and reporting, creates and formats basic spreadsheets and develops Word documents.
• Provides logistical support to the supervisor, providers and team.
• Prints labels and medication sheets, checks the communication folder, checks staff messages for follow up, updates family comments in the Snap Shot and obtains insurance authorization on an emergent basis.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Food and drink discounts in the cafeteria.
• Live Well Wellness Program
• Education assistance program
• Employee Assistance Program (EAP)
• Impressive discounts offered by Nike, Adidas, Carhartt and others.
• Generous paid time off (PTO) accrual and holiday pay
• Relocation assistance available for qualified candidates
• Basic and voluntary life insurance
• Short and long-term disability
• Full comprehensive medical, dental, and vision plans
• 401(K) retirement plan with employer contributions.
• Public service loan forgiveness (PSLF) eligible employer https://studentaid.gov/
• Onsite fitness center with 24/7 badge access

Background/Expertise:

• Experience with insurance pre-authorization, billing and coding preferred. Knowledgeable of both manual and computer tracking of scheduling systems.
• Minimum of one (1) year experience working in medical environment required.
• Proficient with Microsoft Word, working knowledge of Microsoft PowerPoint and Excel.
• High School diploma or GED required. Associate degree preferred.
• Medical Assistant, CNAII or like experience in the medical field. Medical Assistant Certification preferred.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected]