Insurance Verification Coordinator Jobs

Retina Consultants of Texas (RCTX) is seeking an Insurance Verification Specialist performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Your duties will also involve calling to obtain verbal insurance verification which requires strong phone communication skills. It’s important to focus and work quickly, and efficiently to process verifications in a timely manner.

RCTX offers the following competitive benefits for full-time eligible employees after the introductory period:

• Life Insurance
• Dental Insurance Plan
• Vision Insurance Plan
• Certification Opportunities
• Medical Insurance Plans
• PTO and Holiday Pay
• 401K Contribution
• Rewards and Recognition Program

RCTX follows all CDC and local authority protocols to ensure the safety and well-being of the patients, providers, employees and communities.

RCTX is proud to be an Equal Employment Opportunity and an Affirmative Action Employer. We are committed to creating an inclusive work environment that celebrates diversity.

Duties and Responsibilities:

• Works in conjunction with the reception to ensure clean billing.
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
• Performs miscellaneous job-related duties as assigned.
• Assist front office with verification questions or concerns.
• Review patient deductibles and/or copays and enter into the billing system.
• Verify insurance eligibility for medical insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly.
• Answers questions from patients, clerical staff and insurance companies.
• Participates in educational activities and attends monthly staff meetings.

Skills/Competencies:

• Knowledge of related OSHA and JCAHO guidelines and requirements
• Ability to type, file, and to use a multi-line telephone, computer, fax, copier and adding machine
• Proficient in computers and relevant software applications and practice management technology.
• Knowledge of customer service principles and practices.
• Ability to be proactive and take initiative.
• Strong knowledge of administrative and clerical procedures.
• Ability to achieve team goals while demonstrating organizational values and utilizing resources responsibly.
• Possession of strong organizational skills.
• Possession of strong problem-solving skills and sound judgment.
• Exhibit high level of quality through attention to detail and monitoring of work.
• Basic Proficiency in MS Office (Word, Outlook), EMR
• Knowledge of general office tasks, confidentiality, filing, medical terminology, CPT coding, and managed care referral process
• Deals with confidential information and/or issues using discretion and judgment.
• Ability to work independently on assigned tasks, as well as to accept direction on given assignments.
• Excellent verbal and written communication, as well as exceptional interpersonal communication skills.
• Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
• Bilingual in Spanish / English preferred.

Education Requirements

• High School diploma or GED

Experience Requirements:

• Minimum of 2 year of relevant experience and/or training, or equivalent combination of education and experience preferred

Physical Abilities:

• Prolonged periods sitting at a desk and working on a computer.