Insurance Payment Processor (Remote)

Smile Brands is seeking a Dental Insurance Specialist to join our Midwest Dental team. This person will provide support to our dental offices by posting dental insurance payments and researching patient accounts to ensure the accuracy of posted payments. This position also focuses on processing denied dental insurance claims, working AR and outstanding claims that need review and submitting appeals. This person can work remotely or from our Business Support Centers in Mondovi or Eau Claire, WI.
Other Responsibilities:

• Copies, scans and shreds appropriate documents
• Sends primary EOB to secondary insurance companies as needed
• Prints, scans and tracks EOB insurance claims
• Builds relationships with dental offices via phone and email regarding patient balances and status of insurance claims
• Communicates with insurance companies regarding how a dental claim was paid to determine the most appropriate application of the payment to a patient’s account

What We Need From You

• 1+ years of relevant experience working with dental insurance claims
• Familiar with dental codes and the requirements from insurance to successfully pay a claim
• 1+ years working in a dental office setting (preferred)
• Basic computer knowledge within Microsoft applications is a plus
• Highly motivated and customer focused individual
• Remote candidates must be able to set up computer and troubleshoot minor IT issues

What We’ll Offer You

• Unparalleled support to grow your career
• Medical, Dental, Vision, and paid time off for full-time positions
• Benefits and perks for you, your family and even your pets!
• A culture that celebrates success and diversity
• Remote Opportunity

Smile Brands Inc. and all relevant Affiliates are Equal Opportunity Employers. We are proud to celebrate diversity and provide an inclusive workplace for all employees.