Insurance Follow-Up Specialist Jobs

**In-office position for local candidates. From $19-23 per hour DOE**
Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and gives you applicable skills to use in your career? You’ve come to the right place!
Mindful Therapy Group is a company dedicated to empowering therapists, psychologists, and nurse practitioners to dive into private practice, without doing all the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have added over 700 providers throughout our eight locations, and we are continuing to grow!
We cultivate a collaborative, transparent and energetic culture and the necessary tools and support for you to succeed, both personally and professionally.
About the role:
The Insurance Follow-Up Specialist is responsible for reviewing rejected claims, posting insurance payments, and resolving outstanding insurance balances. Successful candidates will understand medical billing concepts, have excellent attention to detail and collaborate well with others. We encourage new ideas and creative process improvements that can make us a stronger team and company.
Responsibilities include:

• Collaborate with team members to meet department goals and daily tasks.
• Call insurances and use payer portals to resolve insurance denials.
• Focus on denials and 120+ resolution of claims.
• Resolve issues with claims that are electronically rejected by payers.
• Process and post insurance payments.
• Communicate with providers about the status of outstanding insurance balances.
• Research and submit claims that are unable to be sent to insurances electronically.

Requirements
Requirements:

• Two years of experience resolving outstanding medical insurance AR by researching unpaid claims via insurance calls and portal navigation
• Experience navigating insurance payor portals such as Availity
• Proactive communication with leadership and other team members
• Two years of experience working within an EHR system and the Microsoft Office suite including Excel and Outlook
• Experience using instant messaging services such as Slack or Microsoft Teams to stay connected with coworkers
• Ability to communicate professionally, clearly, and effectively with management, staff and insurance companies
• AdvancedMD experience (preferred)
• Behavioral health medical billing experience (preferred)
• Two years of experience taking follow-up steps on unpaid claims including claims reprocessing requests, corrected claims or appeals
• Two years of experience navigating many commercial insurances such as Blue Cross/Blue Shield, Aetna, Cigna, and Optum
• Two years of experience navigating clearinghouse data and resolving rejected claims
• Two years of experience posting medical insurance payments to an EHR system

Benefits
We provide our full-time employees with:

• Generous PTO
• From $19-23 per hour DOE
• 401k matching
• 75% coverage of Health, Dental, and Vision insurance

We are an equal opportunity employer committed to creating a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Background check required for employment.