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Company | Freelance Recruiters |
Address | Neenah, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-06-15 |
Posted at | 11 months ago |
PAYOUT FOR SUCCESSFUL PLACEMENT: $2,750.00 (Subject to Terms & Conditions)
Annual Salary for Role: $55,000.00 to $60,000.00
As the Inside Sales Coordinator, you will be the catalyst between WOW’s Strategic Account Managers and our customers. In this position you will help drive profitable growth by assisting with contract renewals, rate negotiations, and general customer service related issues. You will also be responsible for managing new marketing initiatives through proactive outbound calling, email, and other communication mediums. Equally as important with this position is ensuring that all customers, and prospects, have an exceptional customer experience.
Responsibilities:
Qualifications:
5yrs minimum sales and/or customer service experience
Inside sales or customer service experience in a business-to-business environment preferred
Strong phone skills
Self-motivated
Excellent and effective communication skills (both verbal and written)
Strong customer service orientation and excellent work ethic
Effective negotiation and problem solving skills
Proficient in Microsoft Office suite
Excellent time-management skills with the ability to multi-task
Strong organizational skills and detail-oriented
Occasional travel required
Benefits
On average, the company has been growing by more than 10% annually over the last 5 years. Our hard- working and dedicated employees are the reason for our success and their safety and well-being are of the utmost importance. We prioritize providing industry-leading benefits, such as:
✓ Hybrid On-site/Work from Home schedule option for most positions ✓ LOW monthly premiums and LOW maximum out of pocket
✓ 401K with company match
✓ Generous paid vacation
✓ Vision, Dental, and Life insurance
✓ FLEX spending
✓ FREE Near-Site health clinic (close to the corporate office) ✓ Modern office environment (Corporate)
Annual Salary for Role: $55,000.00 to $60,000.00
As the Inside Sales Coordinator, you will be the catalyst between WOW’s Strategic Account Managers and our customers. In this position you will help drive profitable growth by assisting with contract renewals, rate negotiations, and general customer service related issues. You will also be responsible for managing new marketing initiatives through proactive outbound calling, email, and other communication mediums. Equally as important with this position is ensuring that all customers, and prospects, have an exceptional customer experience.
Responsibilities:
- Manage account, contact and opportunity data via WOW’s CRM – Salesforce.com
- Create, develop, and retain business relationships with existing customers
- Use business development skills to identify, qualify, obtain and develop relationships with prospective customers
- Marketing initiatives, including contacting prospects and customers to schedule appointments/meetings
- Manage customer service requests from clients including invoicing questions, capacity requests, and new business requests
- Create a strong working relationship with Account Managers in a team selling environment
- Assist in the management of rate and contract negotiations with prospective and existing customers
- Lead sales efforts via cold calling, lead generation and gathering sales intelligence
- Deliver exceptional customer service Other general sales and marketing process tasks as required
Qualifications:
5yrs minimum sales and/or customer service experience
Inside sales or customer service experience in a business-to-business environment preferred
Strong phone skills
Self-motivated
Excellent and effective communication skills (both verbal and written)
Strong customer service orientation and excellent work ethic
Effective negotiation and problem solving skills
Proficient in Microsoft Office suite
Excellent time-management skills with the ability to multi-task
Strong organizational skills and detail-oriented
Occasional travel required
Benefits
On average, the company has been growing by more than 10% annually over the last 5 years. Our hard- working and dedicated employees are the reason for our success and their safety and well-being are of the utmost importance. We prioritize providing industry-leading benefits, such as:
✓ Hybrid On-site/Work from Home schedule option for most positions ✓ LOW monthly premiums and LOW maximum out of pocket
✓ 401K with company match
✓ Generous paid vacation
✓ Vision, Dental, and Life insurance
✓ FLEX spending
✓ FREE Near-Site health clinic (close to the corporate office) ✓ Modern office environment (Corporate)
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