Information Technology System Administrator

Information Technology Systems Administrator
Our medical client in Arizona is in need of a Systems Administrator/Level 3 Technician with a solid Microsoft server, network, and security skillset who can manage the server/network infrastructure, implement new solutions, integrate with third-party systems, and act as the final tier of support for our field techs and helpdesk staff, which will include helpdesk and break-fix duties.
Systems Administrator Responsibilities:
✔️Manage Windows 2019/2022, email, Skype, fax servers, file servers, print servers, phones, etc.
✔️Administer VEEAM backup, Fortinet antivirus/security, WSUS, Configuration Manager, etc.
✔️Monitor, manage, and update the Fortinet network: routers, switches, APs, fiber WAN, VLANs.
✔️Administer network security policies, SSL certificate renewals, and malware protections.
✔️Conduct security audits, penetration tests, traffic log analytics, speed and quality tests, reports.
✔️Create/modify PowerShell scripts and optimize/automate tasks/programs.
✔️Implement intrusion prevention, web filters, layer-7 application rules, play books, traffic shaping, QoS, deep SSL inspection, VLAN segregation, SD-WAN, diagnostics, and tune-ups.
✔️Troubleshoot network, VPN, RDP, Remote broker/gateway, and wireless connectivity issues.
✔️Adhere to strict change management rules, disaster planning, testing, and Quality Assurance.
Level 3 Tech Responsibilities:
✔️Assist the field technicians in setting up workstations, laptops, printers, phones, and software.
✔️Resolve IT tickets such as password resets, account setups, permissions, and installations.
✔️Configure Microsoft Windows 11 operating systems, images, software, and patches.
✔️Beta test our custom solutions and work with the software developers to enhance them.
✔️Test and prepare the patches for our Electronic Health Records system.
✔️Liaison with vendors to purchase, troubleshoot, support, and install products.
✔️Assist the Systems Engineer and CIO as needed.
Requirements:
✔️Bachelor’s degree in the computer industry or similar subject.
✔️5 years progressive experience managing servers and networks.
✔️Computer or Laptop with Windows Professional 10 or 11, webcam, and microphone.
✔️Two monitors that can do a 1920x1080 screen resolution (no exceptions).
✔️Internet with a minimum of 50Mbps download and 10Mbps upload. Hardwired preferred.
✔️Must be able to 10-finger type a minimum of 30 words a minute, which will be tested.
✔️Excellent English: conversational English is essential but must be highly proficient at reading and writing without a translation service (this will be tested).
✔️Will communicate with others through email, chat, video conference, and phone.
✔️Skilled with Microsoft Windows and Office products including Excel, Word, and Outlook.
✔️Scripting abilities in Powershell, batch, putty, and CLI.
✔️Experience with domain services such as Active Directory, Group Policies, DNS, and DHCP.
✔️Proficient in Microsoft Windows 10/11, Server 2019/2022, MS Office, and respective hardware.
✔️Server technologies such as high availability Hyper-V clusters with software defined storage (Storage Spaces Direct - S2D), remote desktop services/gateway, LDAP, RADIUS, authentication.
✔️Network technologies such as HA routers, switches, firewalls, VLANs, Trunks, SSL and IPSEC VPN, Orion monitoring tools, packet captures, sflow, snmp, wireshark, MC-LAG, VXLAN, and SD-WAN.
✔️Ability to troubleshoot, research, document, and solve issues independently.
✔️Excellent time management and prioritization skills with and without a helpdesk system.
✔️Ability to learn and solve issues independently from manuals, forums, customer support, etc.
If interested or if you have referrals, please send resume to [email protected]. Thank you!