Information Technology Specialist (Appsw)

Duties

As an Information Technology Specialist (APPSW) GS-2210-13, your typical work assignments may include:

• Manages and maintains the public website, including monitoring the web analytics and usage of the site utilizing the Digital Analytics Program which is a cornerstone of the 2012 Digital Government Strategy. Supplies metrics in a dashboard to interested Agency personnel.
• Performs other duties as assigned.
• Designs and develops web-based solutions supporting the Agency public website which currently uses the Drupal open-source platform. Oversees the design, development, and operations and maintenance of the agency's public website.
• Ensures that current case data is available on the agency's website for ongoing access by the public in a timely manner. Maintains all publicly available case data that is surfaced on the public website via a search service (e.g., Apache SOLR or Azure Cognitive Services).
• Serves as the primary point of contact for the Agency Web Council, that is comprised of staff from various Board and General Counsel Offices. Makes recommendations to members of the Agency Web Council to improve the content and communication to public website stakeholders and members of the public.

Requirements

Conditions of Employment

• A one-year probationary period may be required.
• This position is not part of the bargaining unit.
• Relocation expenses are not authorized.
• THIS IS A USAHIRE ANNOUNCEMENT. ALL APPILCATIONS WILL BE REQUIRED TO COMPLETE ASSESSMENT QUESTIONNAIRES THROUGH OPM USAHIRE COMPETENCY ASSESSMENT SYSTEM.
• U. S. Citizenship Required.
• A one-year probationary period may be required.
• Males born after 12/31/1959 must be registered for Selective Service.
• This is not a virtual (remote) position.
• May be subject to a background investigation prior to appointment.
• Submit complete application and resume online by 11:59 PM EST on the closing date.

How You Will Be Evaluated

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request
• Your most recent performance appraisal; AND
• Equal Employment Opportunity (EEO) Policy
• New employee probationary period
• To begin the application process, click the Apply Online button.
• For Disabled Veterans. DD-214, SF-15 and VA letter dated 1991 or later (indicating % disability)

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  To apply for this position, you must submit a complete Application Package which includes:
  
  - Resume. Your resume must describe your job-related experiences and will be used to verify your qualifications. It is important that the information be relevant, detailed where appropriate, and addresses the competencies for this position. Your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present) to include the hours worked per week (i.e. 40 hours full-time per week}. If your resume does not contain this information, your application may be marked as incomplete, and you will not receive consideration for this position. Your resume should not exceed 5 pages.
  
  Other documents (if applicable). For more information, please click on the applicable link:
  
  - Most Recent Annual Performance Appraisal (Current or Former Federal Employees) . If performance appraisal is not dated within the last year (2021-2022) or if you are unable to provide a performance appraisal, an explanation why must be provided. Please include a document in your application package explaining why the performance appraisal is not available.
  
  - Notification of Personnel Action (SF-50) (Current or Former Federal Employees). Most recent SF-50 showing your current grade and tenure; (you may be removed from consideration if not submitted). An SF-50 showing highest (permanent) grade ever held, if different from your current grade. ( NOTE: Performance Award, Realignment/Reassignment, Name Change and Detail SF-50s will not be accepted as proof of grade and tenure.) If you are applying for a higher grade, please provide an SF-50 or SF-50s which shows the length of time in the current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s with dates that show proof of you holding the grade for at least a year) to support meeting time in grade requirements. As a current or previous career or career conditional employee in the Competitive Service, you may determine your status by checking block 24 on your SF-50. The block must reflect "1" or "2". Also, block 34 must reflect "1". A copy of your SF-50 must be provided for verification.
  
  -Transcripts. An unofficial copy of your transcripts is sufficient for this application package. Transcripts must be verifiable; contain the name of the institution, applicant's name, list of completed courses (with grades), semester hours, and GPA. If the position has a positive education requirement (i.e. LLB or JD), as indicated under the "Education" section, the unofficial transcripts must show degree and date received. In lieu of unofficial transcripts, a verification of enrollment letter is also sufficient; however, all required information listed above for the unofficial transcript must be included in the verification letter, including type of degree and date received, if applicable. If selected, an official copy of the transcripts is required and must be received before employment.
  
  - For Disability Schedule A . Disability Letter
  
  - For Veterans . DD-214 (member copy-4)
  
  

  • For Disabled Veterans. DD-214, SF-15 and VA letter dated 1991 or later (indicating % disability)

  
  - For Certain Military Spouses. Copy of service member's PCS order authorizing the spouse to accompany the service member AND Proof of marriage to the service member; OR Proof the service member was released or discharged from active duty due to a service-connected disability AND documentation of the service member's 100% disability AND proof of marriage to the service member; OR Proof the service member's death while on active duty AND proof of marriage to the service member.
  
  - Family Member Preference (Derived Preference)
  
  

  • Reinstatement

  
  

  • Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP). If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP), you must meet the well qualified standards for this vacancy (meeting the minimum requirements for the position and scoring at least an 85) and provide all of the following documents:

  • your most recent performance appraisal; AND
  • the proof of eligibility letter from the Agency; AND
  • your most current SF-50, displaying current series and grade.

  • Former Peace Corps or VISTA Volunteers

  
  Failure to submit any of the required documents by the closing date will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJOBS does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
  
  All materials must be received by 08/07/2023 to be considered for this announcement.

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

• Former Peace Corps or VISTA Volunteers
• Your most current SF-50, displaying current series and grade.

• How to Apply

  THIS IS A USAHIRE ANNOUNCEMENT. ALL APPLICANTS WIL BE REQUIRED TO COMPLETE ASSESSMENT QUESTIONNAIRES THROUGH OPM USAHIRE COMPETENCY ASSESSMENT SYSTEM. APPLICANTS ARE ENCOURAGED TO READ THE ENTIRE ANNOUNCEMENT FOR INSTRUCTIONS UNDER SECTIONS 'HOW TO APPLY' AND 'HOW YOU WILL BE EVALUATED".
  
  Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section.
  
  The complete application package must be submitted by 11:59 PM (ET) on 08/07/2023 to receive consideration.
  The application process is as follows:

  • To begin the application process, click the Apply Online button.

  • Answer the questions presented in the application and attach all necessary supporting documentation.

  • Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.

  • After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.

  • If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.

  • Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.

  To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account. There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
  
  To verify the status of your application both during and after the announcement open period, log into your USAJOBS account. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

  Agency contact information

  National Labor Relations Board

  Phone

  (000)000-0000

  Email

  [email protected]

  Address

  OFC OF THE CHIEF INFO OFFICER
  1015 Half St SE
  Washington, DC 20570-0029
  US

  Next steps

  Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.
  
  The online assessments must be completed within 48 hours following the close of this announcement.
  
  You will have the opportunity to request a testing accommodation for the assessment, should you have a disability covered under the Americans with Disabilities Act (ADA).
  
  Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
  
  The National Labor Relations Board offers career opportunities that feature competitive starting salaries and the potential for performance-based increases, flexible hours, and the ability to achieve and maintain a balanced lifestyle. You will enjoy a range of comprehensive and competitive employment benefits that include Work/Life Balance Programs (Alternate Work Schedules, Telework, Employee Assistance Program, and the Child Care Subsidy Program), the Federal employees Health Benefits (FEHB) Program, Flexible spending accounts, Life Insurance, Long-Term Care Insurance, Thrift Savings Plan, and The Transit Benefit Program.

• Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Reasonable accommodation policy
• After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
• Selective Service
• Privacy Act
• Financial suitability
• Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
• If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements.
• Reinstatement
• Social security number request
• Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
• The proof of eligibility letter from the Agency; AND
• Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP). If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP), you must meet the well qualified standards for this vacancy (meeting the minimum requirements for the position and scoring at least an 85) and provide all of the following documents:
• Signature and false statements
• Answer the questions presented in the application and attach all necessary supporting documentation.

Required Documents