Information Technology Assistant Jobs

Advertising/Posting Title

Information Technology Assistant

Diversity Statement

The University is especially interested in candidates who can contribute to the diversity and excellence of the institution. Applicants are encouraged to include in their cover letter information about how they will further this goal.

Posting Summary

Provides a variety of information and communication technology support services for UVM students, faculty, and staff and other affiliates. Test, install, configure and optimize network hardware and software. Research problems and implement solutions for general and specialized software and networking needs; and help clients learn about information technology through in person or written instruction. May specialize in one or more areas, such as networking, a productivity software suite, an operating system, mobile devices, multimedia and specialized or advanced applications. Provide service coordination for the IT needs of students, faculty, staff, and users of classrooms, conference rooms and computer labs. May perform work in office or at client sites, by telephone, through electronic communication, and as needed, in high-volume settings such as the Computer Clinic and Help Line.

Minimum Qualifications (or equivalent combination of education and experience)

Bachelor’s degree in a technology related field and two years of related experience to include support experience with common workstation, server, and host applications (e.g., electronic mail, word processing, spreadsheets, databases, internet) and operating systems (e.g., Windows, Macintosh) in an Internet-connected networked environment; support experience with client network configuration using protocols in use at UVM; and experience with network and information systems security knowledge and practical application experience required. Effective customer service focus, verbal and written communication skills and interpersonal skills, including ability to work successfully with technical and nontechnical personnel, required. Effective organizational and time management skills required. Ability to determine appropriate support priorities.

Desirable Qualifications

Other Information

This position will be funded for up to three years.

Special Conditions

Bargaining unit position, A probationary period may be required, Occasional overtime/weekend hours required, A probationary period may be required for current UVM employees

FLSA

Non-Exempt

Payband Max (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE))

37.68

Payband Min (Represents full-time (12 months, 1.0 FTE) equivalent salary. Must be prorated for jobs less than 12 months or 1.0FTE (Salary/12 x # of months x FTE))

19.83

Staff Hiring Band

Union Position

Yes, UVMSU ($20 minimum hourly rate)

Job Open Date

01/10/2023

Job Close Date (Jobs close at 11:59 PM EST.)

Open Until Filled

No

Position Title

Info Tech Assist/Programmr

Posting Number

S4079PO

Department

ETS Client Services/11630

Position Number

00020915

Employee FTE

1.0

Employee Term

12