Information Desk Clerk-Murfreesboro Police

DESCRIPTION The purpose of this class within the organization is to greet and assist citizens and visitors for the Police Department. This class works under close supervision according to set procedures. EXAMPLES OF ESSENTIAL DUTIES Essential Functions:

• Must be at least eighteen (18) years of age.
• Greets all incoming visitors with courtesy and promptness at the front entrance; ascertains their business; maintains building security while assisting them.
• Comprehends and follows police department procedures both oral and written.
• Sorts and distributes incoming mail; collects any outgoing mail to be picked up by mail carrier.
• Requires High School graduation or GED equivalent.
• Maintains confidentiality about information learned on the job.
• Requires some experience as an administrative assistant, receptionist, or closely related experience. Special Certifications and Licenses:
• Performs other work as assigned. Physical Demands:
• Requires someone who can work all shifts,
• Handles money, makes change correctly and issues receipts for requested incident reports.
• None.
• Establishes and maintains effective working relationships with other employees and members of the public.
• Communicates on the telephone professionally and courteously.
• Assists the public with the State of Tennessee Financial Responsibility form.
• Performs sedentary work that involves sitting most of the time but may involve walking or standing for brief periods of time; lifting objects up to fifteen (15) pounds is required on intermittent basis. TYPICAL QUALIFICATIONS Minimum Education and Experience Requirements: