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Inbound Travel Representative Jobs

Company

Wyndham Destinations
Address , Reno, 89501
Employment type FULL_TIME
Salary $15.50 an hour
Expires 2023-09-11
Posted at 8 months ago
Job Description

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

This is a fully virtual work from home position for candidates who reside in the state of Nevada only. Candidates who reside outside of this state will not be considered. Successful candidates must be able to report physically to one of our resort locations in Las Vegas or Reno for new hire paperwork on day one and must be able to meet our work at home requirements (see below).

How You'll Shine:

Put your passion for customer service and travel into action as an inbound Travel Representative with Wyndham Destinations! After your training period (paid), you will take inbound calls from existing owners who are excited and ready to plan their dream vacations and their experience starts with you as you make their reservations!

As a subject matter expert on customer service and travel accommodations, you will be responsible for booking car rentals, airfare, hotel reservations, cruises, things to see and experience in the area, and make recommendations based on our owner’s interests that you will learn through your conversation.

  • WEEKENDS OFF!!
  • $15.50 per hour plus monthly incentives
  • Start Date: September 11, 2023


What You'll Bring:

  • Six months customer service and sales experience
  • Ability to build rapport with a customer quickly, ask probing questions, and offer additional services to meet their travel needs
  • High School Diploma or GED required
  • Ability to work some holidays
  • Able to show intermediate level proficiency with travel software programs and systems such as Apollo, Sabre or Worldspan.
  • Training schedule (5 weeks) 8:00am - 5:00pm Pacific
  • Six months TRAVEL experience preferred
  • After training schedule: Availability to work between 10:30am - 7:00pm Pacific Mon-Fri. A set schedule will be provided
  • Must be a strong multitasker and be able to work well under pressure

What is required for me to work from home?

  • Quiet workplace free of distractions
  • High speed internet (DSL or Cable only) with download speed of 10mbps, upload speed 2mbps, Latency less than 80ms
  • Must have own personal device with a working camera to be used for the first week of training (until our computers reach your home)
  • Intermediate computer proficiency and ability to troubleshoot technical issues while at home
  • So what are you waiting for? Come join the fun and apply today to start your next career journey with Wyndham Destinations
  • Must be able to hardwire computer directly to a router

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

  • Flexible spending accounts
  • Wellness program (subject to provider availability)
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Voluntary income protection benefits
  • Vision
  • Medical
  • Wish day paid time to volunteer at an approved organization of your choice
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Dental
  • Disability
  • Employee Assistance Program
  • Life and accident coverage
  • Legal and identify theft plan

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.