Ice Cream Server (Part Time)

With everything we do, we believe a stay with us will enhance your life by creating memories that last a lifetime. How do we accomplish this? We place food and service at the heart of everything we do! We just happen to operate a phenomenal resort called Nemacolin; you should come and grow your career here!

We are seeking to fill a key position in our Food and Beverage department that will be responsible for providing excellent customer service to guests at our 50’s inspired ice cream parlor. The cashier will provide Food and Beverage to Resort Guests and is responsible for keeping the ice cream shop clean and tidy.

Essential Functions:

• Maintain proper use of the cash machine and cash handling
• Maintain a clean work environment and daily maintenance of Ice cream parlor and dining area
• Handle Inventory
• Adhere and uphold Nemacolin service and grooming standards
• Perform daily tasks (side-work, stocking, cleaning etc.)
• Knowledge of products served including ice cream, toppings, candy, etc.
• Provide prompt and courteous service to guests in a professional manner

Knowledge, Skills and Abilities Required:

• Must be able to stand and walk for extended periods of time, be a multi-tasker, and have excellent inter-personal skills
• Possess excellent verbal communication skills and very customer orientated, and independent individuals required.
• Must be able to speak English
• Must be able to work weekdays/weekends and rotating shifts

Nemacolin requires all Associates to be vaccinated for COVID-19

Why Work for Nemacolin?

Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock—both recipients of the Forbes Travel Guide 2020 Awards—to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis®-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits. At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards makes Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.

• Family medical, dental and vision insurance
• An attractive 401(k) plan
• Employee assistance program
• On-site uniform and dry-cleaning services
• Local and resort discounts
• Long-term & short-term disability insurance
• Educational assistance
• Paid vacation, holidays, and personal hours
• Discounted meals during breaks in the associate break areas

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

• Associate Recognition programs – Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests’ expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management.
• Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
• Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles.

AWARDS & ACCOLADES

Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few.

ASSOCIATE REFERRAL PROGRAM

• Year-Round Referral Incentive - Receive a reward of $250.00 when you refer a new applicant who is hired and is employed for a minimum of 90 days! Receive a second reward of $250.00 when the referred associate continues their employment for a total of 6 months! Receive a third award of $500.00 when an associate continues their employment for 1 year (rewards not applicable for rehires)!
• Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)!

ASSOCIATE DISCOUNTS

• Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount
• AT&T Wireless - A Nemacolin account has been set up for associate to receive a 13% discount
• Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount
• Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate.
• 84 Lumber - 17 % (associate must pay to haul).
• X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Company’s XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin.

(Keywords: Cashier, Ice Cream Server, Food Service, Customer Service, Pennsylvania, Hotel, Hospitality)