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Company | IMPIANTISTICA NAVALE GUZZO S.R.L. IN LIQUIDAZIONE |
Address | Ontario, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Machinery Manufacturing |
Expires | 2023-08-30 |
Posted at | 9 months ago |
We are hiring an HVAC Service Manager!
- Continuous trainings
- A company culture that pays close attention to its employees.
- Provide stability.
- Company Events
- Competitive Benefits and pay.
- Birthday recognition
- Company Vehicle
- Vision Insurance
- Dental Insurance
- 401K
- Life Insurance
- Medical Insurance
- Birthday Off
- PTO
- Oversees daily operations to ensure that proper procedures and guidelines are in place.
- Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by coaching your team to upsell products and services and taking care of any customer concerns or complaints quickly and professionally.
- Manage and develop HVAC staff, including setting work priorities, conducting staff meetings, coaching, mentoring, and training staff.
- Understands the financial and revenue goals and ensures their department successfully meets or exceeds these numbers – see the big picture and work towards it.
- Develops working knowledge of industry regulations, restrictions, and laws and ensures service department adheres to all rules.
- Has the ability and willingness to learn the industry standards and practices, including product details and company services offered.
- Promote enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1's.
- Regularly audits work being done and customer service is provided to ensure all standards are met and that repair work is carried out effectively, correctly, and thoroughly.
- Resolves escalated customer issues by developing and maintaining a great relationship with customers.
- Assists with or performs administrative tasks.
- Experience with a residential home service company
- Ability to drive team performance to achieve all business goals and objectives.
- Technologically savvy.
- Possess the ability to inspire both personal and professional growth in our team members.
- HVAC knowledge
- Team player with a willingness to go above and beyond.
- High integrity, exceptional communication, and social skills.
- Management/Leadership/Coaching experience required.
- Previous HVAC Manager experience
- Highly organized
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