Housing Support Staff Charter

At First Step House, "We help people build lives of meaning, purpose, and recovery," and we are dedicated to this mission.

We are hiring for a full time Housing Support Staff located in Salt Lake City, Utah!!

The Housing Support Staff ensures resident welfare, resident safety, and resident accountability at Central City Apartments. This position is responsible for overseeing the daily operations of the lobby by assisting residents, and any approved visitors, with entering and exiting the building, as well as their personal apartments. This position will also require staff to interface with the general public, therefore a strong ability to navigate potentially difficult interactions with a calm and outward demeanor is required. The Housing Support Staff will also assist the House Manager and Program Manager with additional administrative tasks and works in concert with the priorities of the Senior Management Team, the Executive Director, and the Board of Directors. Strong interpersonal boundaries and a clear understanding of ethical responsibilities are necessary for this position. The overall goals for this position are to (a) provide high-quality care to residents, (b) provide a high level of customer service to residents, funders, and other stake holders, and (c) provide support for the clinical and administrative teams.

Tired of working 40 hours per week?! Join our team and enjoy a standardized 36-hour work week!

• $22.20 per hour

Requirements

• A valid driver's license
• High School diploma or equivalent
• Peer Support Specialist Certification is preferred, but not required
• Experience working with vulnerable populations preferred

Our Full-time Benefits Include

• Medical, Dental, Vision, Life Insurance
• 401(k) employer matching (up to 5%)
• Generous holiday policy (15 observed holidays a year including your birthday)
• Opportunity for annual merit increase and annual bonus
• Generous paid time off allowance (this increases with tenure)

Job Duties Assigned, But Not Limited To

• Has population specific knowledge (low income, history of homelessness, various mental health and substance abuse conditions)
• Provide peer-based support and motivation to program participants
• Driving residents to and from appointments
• Operate through a trauma-informed lens
• Utilize mediation, conflict resolution, and crisis management skills (e.g. motivational interviewing, de-escalation tactics, etc.)

For more information about our non-profit organization, you can visit our website at www.firststephouse.org

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

Job Posted by ApplicantPro