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Housekeeping Supervisor Jobs

Company

Nemacolin Woodlands Resort

Address , Farmington, 15437, Pa
Employment type FULL_TIME
Salary
Expires 2023-07-13
Posted at 11 months ago
Job Description
Job Details

Description

We are poised for explosive growth, expansion and opportunities. Are you? If so, then we have a great opportunity just for you…

We are seeking to fill a key role in our Housekeeping department that is responsible for ensuring that room assignments are completed in an accurate and timely manner. Additionally, the Room Supervisor inspects all aspects of guest rooms, including entry ways, bed areas, bathrooms, closets, stairways, elevators, and guest corridors. The individual in this position creates room assignments for other Housekeeping associates, utilizes software programs in order to generate reports, and ensures that corrective measures are taken if necessary.

Be Excellent, Be Engaged, Be Empowered to Create Lifelong Memories.


Essential Functions:

  • Ensuring that all guest room assignments are completed in an accurate and timely manner.
  • Inspecting various aspects of guest rooms in order to ensure that Forbes standards are being upheld.
  • Utilizing software programs in order to generate reports.
  • Creating room assignments for Room Attendants and other Housekeeping associates as needed.
  • Ensuring that any guest requests are fulfilled in an efficient manner.
  • Taking appropriate corrective measures in order to resolve associate issues.
  • Ensuring that rooms are cleaned thoroughly and in accordance with resort protocol.

Knowledge, Skills and Abilities required:

  • High school diploma or equivalent.
  • Candidate must have the ability to multitask.
  • Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays.
  • Candidate must have the ability to speak English fluently.

WHY WORK FOR NEMACOLIN?

Experience the magic of Nemacolin. Reaching across 2,200 acres in the Laurel Highlands of Southwestern Pennsylvania, Nemacolin offers guests a getaway like no other. Elevated accommodations range from the thrilling grandeur of The Chateau and modern elegance of Falling Rock—both recipients of the Forbes Travel Guide 2022 Awards—to the refreshing ease of The Lodge as well as The Homes and The Estates. And that is just the beginning! Nemacolin comes to life with show-stopping dining from the Forbes Five-Star and AAA Five-Diamond Lautrec; two championship, Pete Dye-designed golf courses; award-winning spa and wellness services; Orvis-endorsed fly fishing; countless outdoor activities; and snow sports, shopping, wildlife experiences, art tours, magical seasonal events, and limitless fun for all. Adventure awaits.

At Nemacolin, we strive to attract, retain, and develop the best and the brightest talent in the field. Unique amenities and a strong track record of exceeding industry standards make Nemacolin an employer of choice for those looking to pursue opportunities in areas such as lodging and guest services, food and beverage, recreation, culinary arts, golf, and retail, among others. Through a variety of training initiatives and a strong commitment to career development programs, we believe that we can help our associates to develop the skills necessary to advance within our organization.

Nemacolin promotes a culture of continuous learning for our associates. We are strongly committed to comprehensive professional development programs:

  • Opportunities for advancement – At Nemacolin, we encourage our associates to grow within the organization and gain experience in a variety of departments to better understand the hospitality industry. Nemacolin prides itself on promoting from within the organization, and many of our mid and upper-level managers began in entry-level positions and advanced into their current roles.
  • Mentoring and coaching programs – As a new associate, we provide a level of mentoring that is best suited to you to enhance your growth and career interests, while sharing knowledge, advice, and encouragement along the way.
  • Associate Recognition programs – Nemacolin realizes that our associates help to set us apart from other organizations in the industry through their commitment to providing exceptional service and ability to consistently exceed guests’ expectations. Each month, associates can nominate others who have provided exceptional service, demonstrated leadership capabilities, or excelled in their areas of expertise. Winners receive an award for their efforts and are recognized by members of management.

AWARDS & ACCOLADES

Nemacolin has consistently been recognized in the hospitality industry for providing superior customer service and outstanding facilities. We are very proud of what we have accomplished, and we would like to have the opportunity to share our enthusiasm with you. Some of our accomplishments include the Forbes Travel Guide Five-Star rating, the AAA Five-Diamond rating, the Trip Advisor Certificate of Excellence, and a variety of other awards from Condé Nast Traveler, and Golf Digest, just to name a few.

ASSOCIATE REFERRAL PROGRAM

  • Seasonal Referral Incentive - Receive a reward of $100.00 when you refer a seasonal applicant who is hired and is employed for a minimum of 60 days (rewards not applicable for rehires)!
  • Year-Round Referral Incentive - Receive a reward of $250.00 when you refer a new applicant who is hired and is employed for a minimum of 90 days! Receive a second reward of $250.00 when the referred associate continues their employment for a total of 6 months and a reward of $500.00 when the referred associate achieves one year of service!

ASSOCIATE DISCOUNTS AND BENEFITS

  • Long-term & short-term disability insurance
  • On-site uniform and dry-cleaning services
  • Educational assistance
  • Local and resort discounts
  • Employee assistance program
  • Family medical, dental and vision insurance
  • Paid vacation, holidays, and personal hours
  • Discounted meals during breaks in the associate break areas
  • An attractive 401(k) plan
  • Sprint Wireless - A Nemacolin account has been set up for associate to receive a 15% discount
  • X-Plan Ford Pricing - As a Ford Partner, Nemacolin gives you the ability to purchase or lease eligible vehicles at Ford Motor Company’s XPlan Pricing. The discounted prices are good on new, leased, or used vehicles. Your family members in the same household are also eligible to receive discounted prices, just because you work at Nemacolin.
  • Verizon Wireless - A Nemacolin account has been set up for associate to receive a 17% discount
  • 84 Lumber - 17 % (associate must pay to haul).
  • Enterprise - A Nemacolin account has been set up for associate car rentals through Enterprise at a discount rate.
  • AT&T Wireless - A Nemacolin account has been set up for associate to receive a 13% discount

(Keywords: Sweeping, Stocking, Maintaining, Organizing, Vacuuming, Dusting, Carts, Housekeeper, Housekeeping, Supervisor, Pennsylvania)