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Housekeeping Supervisor - Condado Ocean Club

Company

The Condado Collection

Address , San Juan, 00907, Pr
Employment type FULL_TIME
Salary
Expires 2023-07-24
Posted at 10 months ago
Job Description
Overview:
The Condado Collection is a collection of hospitality properties in Puerto Rico ranging from classic and modern luxury full-service hotels, to fine dining and entertainment. The Condado Ocean Club is a modern oasis in the middle of the city. This is a club open to all who value the unique experiences and cultural connections inspired by travel. We aim to create experiences and inspire journeys not only for our guests, but also our workforce. We are confident that our team members are the key in delivering passionate and authentic hospitality service. Let’s create a collection of memories together!
Responsibilities:
  • Ensure the standard of the Guest rooms is equal to our high degree of Excellency.
  • Ensure housekeeper is working at all times and that they are fully equipped with the supplies that they need to take care of the Guest.
  • Complete any special assignment, directed by the Executive Housekeeper or the Director of Guest Services promptly.
  • Ensure the daily discrepancy report is completed and distributed to the front office manager and accounting department.
  • Ensure Lost & Found items are turned directly in to the Housekeeping Coordinator on a daily basis. These items are never to be left on the floor overnight.
  • Exhibit a high degree of anticipatory hospitality, greet Customers at all times and exhibit philosophy of one-stop shopping.
  • To establish a high degree of Excellency in our Guest rooms, suites and corridors, ensuring the Guest receives only the highest standard of services that are equal to the high level of Guest and Management expectations.
  • Inspect and complete inspection reports.
  • Ensure all floors are stocked properly and adherence to all pars.
  • Be responsible for the input of all status of Guest rooms.
  • Responsible for training of all Room Attendants.
Qualifications:
  • Guest-focused personality
  • Previous experience in the position
  • Fully Bilingual a Must(Spanish/English)
  • Self-starting individual
  • Organized disposition
  • Good physical health