Housekeeping Supervisor Jobs

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com .

Location

Holiday Inn Express Shawnee

4909 N. Union

Shawnee , OK 74804

Overview

Do you have Housekeeping and Supervisory Experience? Do you love organizing? You could join our team! We have an immediate opening for a Housekeeping Supervisor. The Housekeeping Supervisor is responsible for administering and coordinating guestroom housekeeping functions.

Responsibilities

• May be required to clean rooms as business needs dictate.
• Training Housekeeping staff.
• Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, stairways and landings.
• Ensure overall guest satisfaction.
• Report on progress of all out-of-order rooms to Maintenance Engineer and Guest Services Manager (AGM).
• Maintain key and inventory control.
• Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
• Ensure records of daily assignments are completed, signed off and turned into the AGM Office on time.
• Maintain contact with the Front Office and/or Engineering throughout the shift.
• Handle items for "Lost and Found" according to the standards.
• Oversee the cleaning and restocking of Room Attendants’ carts.
• Oversee the daily assignment and performance of Room and House Attendants' duties.
• Inspect Room Attendant Team’s work performance to ensure the standards and productivity levels are being met and maintained.
• Inspect rooms and report their availability to the Front Desk.
• Ensure completion of cleaning projects on an ongoing basis.

Qualifications

• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• High School diploma or equivalent required. College course work in related field helpful.
• At least two to three years of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.