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Hostess/Host Bank & Bourbon (Part Time)

Company

Loews Hotels & Co.
Address , Philadelphia, 19107, Pa
Employment type PART_TIME
Salary
Expires 2023-07-29
Posted at 11 months ago
Job Description
Located in the nation’s first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The city’s expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.
Job Specific
  • Assigns work stations and pre-meal side work, inspects dining room and service areas to ensure completion of all tasks prior to start of meal period
  • Notifies server of guest seating, and communicates any special needs or requests
  • Inspects dining room appearance constantly, assigns correction of deficiencies to appropriate team member
  • Maintains guest records to; record arrival, cover count, seat assignment, turnover, availability
  • Greets guests in a polite professional manner
  • Inspects menus to ensure cleanliness and acceptability
  • Other duties as assigned
  • Guides guests to appropriate table
  • Assists guests with seating, and presents menu
  • Assigns post meal side work, inspects dining room and service areas to ensure completion of all tasks
  • Controls Reservation Book, accepts reservations and enters them accurately into the record
  • Determines guest needs, verifies table availability, assigns appropriate table for seating
  • Maintains guest history files and uses information to enhance repeat guests experience
  • Monitors dining room activity, assists Servers and Assistants as needed to ensure performance to standard
  • Supervises restaurant activities in absence of Manager
  • Ensures removal of unnecessary place settings at occupied tables
General
  • Complies with hotel standards, policies and rules
  • Maintains cleanliness and excellent condition of equipment and work area
  • Is polite, friendly, and helpful to guests, management and fellow team members
  • Recycles whenever possible
  • Executes emergency procedures in accordance with hotel standards
  • Promotes and applies teamwork skills at all times
  • Remains current with hotel information and changes
  • Complies with required safety regulations and procedures
  • Complies with hotel uniform and grooming standards
  • Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Attends appropriate hotel meetings and training sessions