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Homecare Durable Medical Equipment Specialist

Company

Nationwide Children's Hospital

Address , Columbus, 43215, Oh
Employment type
Salary
Expires 2023-06-25
Posted at 1 year ago
Job Description
Overview:
Employee has a working knowledge of durable medical equipment, braces and supports, including selection and fitting of these items. Responsible for: Daily staffing of retail medical equipment store, monthly accounting of finances including total sales and cost of goods, inventory counts and product ordering, customer service, providing supplies and equipment to customers according to a Doctor?s order, answering phone calls, and provides customer service functions in interactions with patients, families, caregivers, and medical personnel in a retail store setting.Providing age-appropriate care to patients.

Schedule: Contigent
Why Nationwide Children's Hospital?:
The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.
Responsibilities:
  • Participates in the planning, development, and maintenance/enhancement of appropriate computer systems/applications to identify items, calculate needed quantities, and track inventory usage and costs, and place orders.
  • Answers all calls and e mails into the department during normal working hours
  • Assists on delivery of product and supplies to patient homes as directed.
  • Maintains a positive, competitive, professional, and ethical relationship with all vendor representatives.
  • Participates in general and department staff meetings, committee work and other related activities as assigned.
  • Able to work independently within a retail sales environment.
  • Works closely with NCHH Purchaser to ensure proper placement of orders.
  • Continuously supports and models the NCH Zero Hero program.
  • Assists families with finding alternate providers when NCHH is unable to provide for their needs
  • Troubleshooting of patient problems or concerns on all equipment supplied through NCHH.
  • Performs other duties as assigned, including the assumption of new duties commensurate with the growth of the agency.
  • Assists with training and/or in-service to clinical staff as requested, on usage of select equipment. Works collaboratively with the NCHH Purchaser and Materials Management departments.
Qualifications:
Knowledge, Skills and Abilities Required:
  • One year experience in health care environment preferably in home health or Durable Medical Equipment (DME) preferred.
  • Must be organized, self-motivated, and able to function independently following established policies and procedures.5. Good interpersonal skills, both verbal and written.6. Analytical skills related to thinking, responding and solving problems independently.7. Good driving record.
  • Strong business (home health; infusion; DME) background a plus.
  • High School graduate or equivalent.

Minimum Physical Requirements:
  • Ability to read a map.

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

EOE M/F/Disability/Vet