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Home Health Senior Support Specialist (Clinical Assistant)
Company | DCH Health System |
Address | Tuscaloosa, AL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-07-01 |
Posted at | 11 months ago |
The Home Health Senior Support Specialist/Clinical Assistant is a member of the Home Health Clinical Team. The Clinical Assistant is responsible for administrative functions that support staff and patient needs as well as regulatory compliance. Supports management and clinicians in the provision of Home Health or any additional product or service offered. Maintains a broad base of knowledge related to all aspects of home care operations.
- Insures all incoming and outgoing information is communicated accurately, timely and in the appropriate manner.
- Communicates to management any information requiring further attention.
- Provides departmental telephone coverage.
- Provides reception coverage (2nd in que)
- Independently and effectively communicates with internal and external customers electronically, verbally, and in writing.
- Communicates professionally and effectively.
- Assures physician orders are distributed for signature, tracked, scanned, electronically documented, and filed timely.
- Manage medical supplies, including ordering, inventory, storage, rotation, and expiration dates assuring visiting staff and patients receive supplies timely.
- Assures all visiting staff have appropriate clinical bags.
- Completes 485 technical review and notifies supervisor and RN Care Manager of missing items.
- Independently generates identified reports and distributes them timely.
- Independently performs data entry and retrieval in a variety of software applications and manual systems.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Cross Trained and is a back-up for Medical Records
- Anticipates management and department needs providing the appropriate support independently.
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Keeps all common working areas stocked with supplies, equipment and forms.
- Maintains and distributes departmental calendars,
- Orders, stocks, maintains, records inventory for office supplies, medical supplies, forms and equipment.
- Must adhere to all DCH Health System policies and procedures.
- Insures the office is safe, clean, organized, secure and presentable to internal and external customers.
- Travels to assigned destinations for departmental business purposes.
- Looks for opportunities to improve the work environment.
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Keeps accurate minutes of meetings and distributes per deadline.
- Performs compliance requirements as outlined in the Employee Handbook
- Cross trained and is a back-up for reception
- Keeps all printers, copiers, fax and office equipment are stocked and user ready.
- Files documents according to established process for retrieval and safety.
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