Heydude: Routing & Shipping Manager

HEYDUDE designs comfortable, versatile, and accessible footwear and accessories. Founded in Italy in 2008, HEYDUDE puts tireless attention to detail and a passion for impeccable craftsmanship into every pair of HEYDUDE shoes. HEYDUDE believes its innovative, ultra-light comfort and casual yet versatile style is a winning combination. In February of 2022, Crocs, Inc. acquired HEYDUDE, a casual footwear brand with very high growth and high profit. This acquisition not only adds an amazing brand to the Crocs portfolio, but will provide a wealth of opportunity for collaboration, career growth, and best practice sharing across the two brands.

JOB SUMMARY:

The Manager, Routing and Shipping is responsible for the safety, quality, and operations of the routing and shipping departments for HEYDUDE Las Vegas. The Manager, Routing and Shipping will interact heavily with members of the distribution center operations management staff to execute timely and accurate shipments for all customers. Additionally, the role will interact with wholesale customers, customers' logistics and warehouse teams, vendor compliance, customer service, carriers, and other external business partners to maximize OTIF.

PRIMARY JOB DUTIES AND RESPONSIBILITES:

• Identify obstacles or challenges the Routing team members are facing and work with both the internal operations team and the external customer group to resolve issues
• Provides leadership and mentorship to the routing and shipping departments
• Maintains safe work environment through use of Behavioral Based Safety observations
• Identifies and mitigates risk from external circumstances to meet revenue shipping targets
• Team will own coordination of outbound shipments to an assigned portfolio of wholesale customers
• Implement strategies to improve overall routing process that's capable of scaling to larger business volume
• Manages daily headcount while adjusting to demands of the business
• Develops subject matter experts and cohorts to become future leaders
• Investigates near-misses and incidents to identify root cause. Works to eliminate root cause through process substitution, engineering fixes, or administrative measures.
• Drives throughput and quality through use of performance management
• Communicates change effectively to support associate engagement
• Leads cross functional groups to maximize operational shipping capacity

JOB REQUIREMENTS AND SKILLS:

• Demonstrated ability to manage change and deliver on KPIs
• Adjusts quickly to changing priorities and conditions
• Strong understanding of Microsoft Office, WMS, and ERP systems
• Ability to prioritize, manage and meet deadlines
• Background knowledge in lean principles, Six-sigma, or ISO-9001
• Minimum 5 years of experience in Distribution and Logistics
• Copes effectively with complexity and change
• Experience managing collect and prepaid freight
• Highly motivated to develop leaders
• BS or BA in Business, Supply Chain Management, or related field preferred
• Ability to work in a fast-paced environment
• Excellent communicator with demonstrated success in startup environments

HEYDUDE is an Equal Opportunity Employer committed to a diverse and inclusive work environment.