Health Unit Coordinator Emergency Department Part Time Nights

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• Annual Employee Merit Increase and Incentive Bonus
• Paid time off and Holiday pay
• $1,000 Professional Development per year ($500 part-time)
• $6,000 Student Loan Repayment ($3,000 part-time)
• $250 Wellbeing Fund per year($125 for part-time)

Description

The Health Unit Coordinator reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Health Unit Coordinator performs unit-based reception, clerical, medical record and patient registration functions. This position is capable of setting priorities and handling emergency situations in a calm manner.

The Coordinator is customer-oriented and able to communicate with all levels of staff and patients and their families. This role serves as liaison between patient care units and all other patient related departments. The Coordinator manages the overall unit workflow in concert with the charge RN and/or assistant manager.

Responsibilities:

• Demonstrates teamwork by helping co-workers within and across departments.
• Participates in professional growth and development activities and shares knowledge from continuing education programs with co-workers.
• Manages and operates equipment safety and correctly.
• Contributes to opportunities and processes for continuous improvement.
• Utilizes critical thinking skills to successfully demonstrate the ability to prioritize and complete unit work quickly as the needs of the unit, patients, and staff change.
• Performs other duties as assigned
• Provides directions or help to patients and customers with finding their way.
• Maintains proper record assembly contents in chronological order behind tabs.
• Retrieves all lab results from computer and bring results to the attention of the nurse caring for the patient.
• Answers telephone, monitors unit closed circuit camera, and intercom/door entry system in a polite manner and communicates information to the appropriate staff/family.
• Registers patient in the computer.
• Performs pre-census and validates daily admission, discharge and census lists.
• Interacts professionally with patients/family and provides explanations and verbal reassurance as necessary.
• Uses effective service recovery skills to solve problems or service breakdowns when they occur.
• Orders supplies and prints all forms used for patients charts.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Addresses questions and concerns promptly, or identifies appropriate person and resources to do so.
• Conducts telephone screenings (inquiry calls)in a fashion resulting in appropriate disposition based on the phone contact. Observes patient confidentiality rules and Release of Information data.
• Participates in efforts to reduce costs, streamline work processes, improve and grow services we provide.
• Transcribes accurately and clarifies handwritten, orders set physicians orders and clinical data. Enters and verifies orders in the computer to ensure timely and accurate delivery of medications, supplies, diagnostic/therapeutic tests/services.
• Prepares medical records for new admissions and disassembles the chart and forwards to Medical Records upon patient discharge.
• Monitors patient's type in the computer against actual status and makes corrections when necessary.
• Uses organizational and unit/department resources efficiently.
• Provides accurate information and timely updates to patients and customers.
• Demonstrates confidence and success with multiple, high level, time sensitive tasks.
• Demonstrates the ability to be flexible, organized and function under stressful situations.
• Communicates effectively and works cooperatively with other team members.
• Communicates effectively with others, respects diverse opinions and styles, acknowledges the assistance and contributions of others.
• Coordinates all work with the Manager and Charge Nurse.
• Seeks out and obtains learning opportunities.
• Presents a friendly, approachable, professional demeanor and appearance.
• Has respect for and understanding of other disciplines.
• Obtains necessary signatures and documents. Aware of Petition and Certificate process in regard to Involuntary Admissions.
• Communicates appropriately and clearly to Manager, Charge Nurse, co-workers and physicians.
• Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.
• Demonstrates computer competence for order entry, results, documentation, policies, etc.

**HOURS : 7p - 3a with an every other weekend commitment**

Qualifications

Required:

• High School Diploma or GED equivalent
• Excellent customer service skills
• Basic computer knowledge.
• Ability to assess and determine situations requiring an interpreter and to use interpreter services effectively
• Ability to communicate effectively in English, both verbal and in writing.

Preferred:

• One year of experience in pertinent clinical specialty

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.