Health Navigator Jobs

: Health Navigator

About Us:

We are a healthcare company focused exclusively on serving rural communities. Unfortunately, the complexity of

healthcare today makes it too difficult for most patients to navigate the healthcare system. We built our business to make

it easier for rural patients to access care. We partner with rural primary care partners to meet patients where they are.

Becoming an extension of their current healthcare team, we provide rural residents personalized assistance with their

health care needs including a dedicated local health navigator, 24/7 access to a healthcare provider, and help navigating

insurance benefits. Our interdisciplinary care team uses an integrated technology platform to coordinate and manage

comprehensive, longitudinal care. Our contract model with health plans puts us at risk for the financial and quality

outcomes of our patients.

About the Role:

Navigating the healthcare system can be intimidating and confusing for patients. The Health Navigator's role is to make it

easy. And the first step in that direction is developing a trusted relationship with a patient. Your mission is to develop a

deep level of trust with our patients, understanding their healthcare needs and engaging them on how we can best support

them and their families. You partner with our MainStreet team to address the needs of patients and families while also

becoming a valued member of the primary care team, assisting with patient-facing duties as needed. You will:

• Help patients with medication adherence via reminders and best practices
• Assist healthcare providers in documenting assessments
• Educate patients about their healthcare, insurance benefits, and common medical conditions
• Receive inbound patient calls
• Maintain a record of patient interactions in electronic health record
• Schedule clinical and Medicare visits to support your patients' needs
• Develop strong relationships with patients in order to assist them with their care
• Demonstrate compassion for individual needs, attention to detail, and collaboration with fellow team members
• Connect patients with community resources as needed
• Work collaboratively with other team members to ensure patients receive exceptional service and care

Requirements for This Role:

• You enjoy meeting new people, developing relationships, and can talk to anyone
• Work a full-time 40-hour week, Monday-Friday 8am to 5pm (1 hour lunch)
• You love your community and want to see it thrive
• You are familiar and comfortable with smart phones and computers
• You are a self-starter and are comfortable with an independent working environment
• You are open to a fast-paced startup where change is the norm
• You love solving problems

We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender,

gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected

characteristic.