Greeter - Emergency Room

With 118 beds and more than 400 physicians on its medical staff, Pali Momi Medical Center offers a full range of services for the communities of Central and West O'ahu. The hospital has delivered many medical firsts for the community, including Central and West O'ahu’s only interventional cardiac catheterization unit to detect and treat heart disease, a fully integrated minimally invasive surgical suite, a comprehensive women’s center, CT scan and MRI services, and the state’s first retina center. Pali Momi is the only facility in Hawai'i that uses a team triage approach in its emergency room, where patients are promptly evaluated by an emergency physician.

Our Emergency Room provides quality urgent care to all ill and injured patients requiring emergency medical attention and, if necessary, follow-up care and referrals. Pali Momi is the only facility in Hawai‘i that utilizes a team triage approach in its Emergency Room, where patients are promptly evaluated by an emergency physician.

As the Emergency Department Greeter, you will open the door to warm and caring customer service that supports patients in emergency or critical medical situations. This includes greeting and acknowledging all customers in a friendly and professional manner upon arrival at the Emergency Department; assisting department staff by facilitating communication with patients and their family and friends; providing immediate and responsive customer service to enhance a positive experience for patients; and handling any issues that may arise or make referrals for appropriate resolutions. We are looking for someone with genuine communication and customer service skills and a commitment to delivering the highest quality health care to Hawai‘i’s people.

*Under the Centers for Medicare and Medicaid Services (CMS) Federal Vaccination Mandate, all health care workers must be fully vaccinated against COVID-19 or have an approved medical or religious exemption from receiving the COVID-19 vaccination.*

Location: Pali Momi Medical Center, Aiea, HI

Work Schedule: Rotating - 12 Hours

Work Type: Per Diem

FTE: 0.475000

Bargaining Unit: Non-Bargaining

Exempt: No

Minimum Qualifications: High school or equivalent. Six (6) months experience in customer service.

Preferred Qualifications: One (1) year of customer service experience in hospitality preferred.