Graduate Admissions Coordinator I

Unleash YOUR Potential With Us

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission in unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

The Opportunity

Under the direct supervision of the Assistant Director of University Admissions, this position supports the College of Graduate Studies, graduate programs, prospective, and incoming graduate students throughout the graduate admissions process. The primary responsibility is to recruit, evaluate, and participate in the selection of candidates for admission of targeted market segments as assigned. Attention to detail, strong customer service skills, and a strong work ethic are key characteristics for anyone in this position.

Responsibilities

• Facilitates presentations, trainings, or other workshops for prospective students or current faculty and staff related to graduate admissions. Directly trains and supervises OPS staff assigned to the admissions area.
• Represents the University and the College of Graduate Studies at recruitment events as needed, requiring travel within the state of Florida as well as out-of-state travel. Assists in the planning, organizing, and implementation of all recruitment activities as needed.
• Investigates problems regarding student files and assists students with registration, class schedules, and website navigation. Communicates with faculty and staff to resolve student registration issues. Evaluates and processes graduate applications and application materials using PeopleSoft, Slate, and other College of Graduate Studies technology.
• Evaluates and processes graduate applications and supporting materials to ensure College of Graduate Studies policies and university admission regulations are met. Independently reviews and approves admissions actions by graduate programs to determine if applicants meet minimum Board of Education (BOG) and Board of Governors (BOG) and university standards for admission or readmission to graduate status.
• Performs other related duties as assigned by the Assistant Director-Admissions, the Director-Admissions, the Associate Dean, or the Dean of the College of Graduate Studies.
• Provides helpful and timely customer service for prospective students via phone, email, or other technologies in order to answer prospective student questions. Assists with the implementation of regular communication strategies with prospective students from initial inquiry through enrollment.
• Collaborates with graduate program faculty and staff to answer questions related to graduate admissions regulations, policies, and procedures. Addresses questions, concerns, and problems regarding the graduate application, application review system, and other technologies used throughout the admissions process in order to provide support to our campus partners.
• Manages and controls all admissions decisions and related issues. Calculates necessary baccalaureate, master's, or doctoral Grade Point Average (GPA) for admission in compliance with university admission standards. Authorizes application holds and removal of holds when the file becomes complete. Admits and denies certain students without graduate program approval.
• Serves as liaison between applicants and graduate program staff. Responds to student inquiries and counsels graduate students about application and admission policies/procedures. Reviews and evaluates applications and academic credentials to advise applicants.
• Compiles and organizes data for statistical surveys and reports for the Director of Admissions, the Dean of the College of Graduate Studies, the Institutional Knowledge Management, and the Board of Education. Evaluates and clears all assigned student record clean-up audits in the student database system.

Minimum Qualifications

Bachelor's and 2+ years of relevant experience or Master’s degree and 0+ years of relevant experience.

Preferred Qualifications

• Customer service skills, and interpersonal skills.
• Ability to demonstrate exceptional effectiveness in the use of computers.
• Organizational and time management skills.
• Verbal and communication skills.
• Knowledge of administrative practices and principles, Board of Education and University rules/regulations, Florida State Statute regarding Residency for Tuition Purposes, and College of Graduate Studies policies and procedures.

Are Benefits Important to You?

In Addition To Helping Drive Change And Having a Positive Impact By Supporting Our Students, Staff, And Faculty, UCF Offers

Working at UCF has its perks.

• Retirement savings options
• Paid time off, including annual and sick leave and paid holidays
• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• And more…For more benefits information, go to the UCF Employee Benefits page click here.
• Employee discounts, including tickets to many Orlando attractions
• Flexible work environment
• Education assistance

Who Are We?

Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.'s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

Graduate Studies

Work Schedule

Monday-Friday, 8:00 AM to 5:00 PM

Schedule may vary as required.

Type of Appointment

Regular

Expected Salary

$42,367.00 to Negotiable

Equal Employment Opportunity Statement

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.