Golf Caddie - On Call

The On Call Golf Caddie is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.

Job Responsibilities:

• Look for opportunities to assist peers, guests, other departments or leaders at all times.
• Ensures all guest needs are met in a prompt and efficient manner.
• Manages guests’ and loaner clubs appropriately; including accurate movement of golf clubs to Bell Storage.
• Job duties include but are not limited to: selecting proper clubs for certain shots, cleaning balls, raking sand traps, lining up putts, predicting wind speeds and directions, reading green slopes, filling divots, tending flags, locating balls, keeping accurate score, advising about golf rules and terms, and helping your guests have the best day on the course possible.
• Works with safety as a priority, and follows department and company safety standards.
• Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
• Maintains a safe and pristine work environment at all times.
• Responsible for maintaining the Wynn standards of service to guests and coworkers at all times.
• Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
• Ensures the Wynn standards of cleanliness and appearance for all areas.
• Accurate compiling of guests belongings (i.e. shoes, travel bags, etc…).
• Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.
• Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.
• Preps and stocks golf carts to Wynn Golf Club standards prior to round and cleans & details carts upon completion of round.
• Awareness of guest experience at all times, smiles and makes eye contact, communicates professionally.

Qualifications

• Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
• Candidate must be well groomed and professional.
• Must possess excellent communication skills.
• Previous caddie or golf experience preferred.
• Requires a valid driver’s license.
• Willingness to maintain the highest level of confidentiality regarding guests and staff.
• Candidate must be able to work efficiently within a team environment.
• Requires a high school diploma or equivalent.
• Must be available to work all shifts and days including opening and closing shifts.
• Must be 21 years of age or older.
• Must be able to communicate English with guests, management, and other associates to their understanding. Additional foreign language a plus.
• In-depth knowledge of golf and golf etiquette.
• Must possess a positive, “whatever it takes” attitude.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.