Geek Squad In-Home Appliance Repair Technician- Dublin, Oh

Our Appliance Install and Repair Tech is responsible for a variety of fulfillment duties which may include delivery, installation, integration, networking, and repair of consumer electronics devices-with a primary focus on appliances.

Key Responsibilities:

• Completes fulfillment of advanced complexity work, and triage and de-escalate difficult Client interactions as needed.
• Provides a seamless Client experience by advising and fulfilling on lifestyle recommendations regarding product, service, and content.
• Leads on two person jobs and complex projects as well as performs work alone.
• Responsible for managing inventory and vehicle maintenance in partnership with other Agents, processing paperwork and payment, providing feedback and training opportunities, and completing store stock repairs.

Basic Qualifications:

• 2 years of customer service experience
• Current, valid driver’s license
• Acquire and maintain any state or local licensing, as required, within 90 days of hire
• Must be at least 21 years of age
• Ability to consistently lift/carry/maneuver products weighing 75lbs+ individually, or 150lbs+ as a team (support tools such as a harness, dolly,
• Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)
• 1 year experience in one or more of the following: sales, delivery, installation, repair OR military equivalent
• And/or lift may be provided as applicable for the type of work being performed)

Prefered Qulifications:

• Previous experience actively using and learning about technology electronics
• Previous experince in an in-home experience environment

Job Type: Full-time

Pay: From $23.00 per hour

Benefits:

• Tuition reimbursement
• Dental insurance
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k)
• Employee discount
• Health insurance
• 401(k) matching
• Flexible spending account
• Retirement plan
• Health savings account
• Life insurance

Schedule:

• 8 hour shift
• Day shift

License/Certification:

• Driver's License (Required)

Work Location: On the road