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Full-Time Teller: A Milwaukee Branch

Company

UW Credit Union
Address , Wauwatosa, 53213, Wi
Employment type FULL_TIME
Salary
Expires 2023-07-28
Posted at 11 months ago
Job Description
Overview:
UW Credit Union is hiring a group of Full-Time Tellers to join our member-focused, hardworking Milwaukee team because of internal promotions and growth. These Full-Time Tellers work at a branch in the greater Milwaukee area.

Why This Job Is Right for You

Are you looking for a new opportunity to be yourself, make a difference and build your career? Do you enjoy creating meaningful connections? Is top-notch customer service where you shine?

As a Full-Time Teller, you play a key role in supporting UW Credit Union’s ‘Members for Life’ philosophy, by forming solid and trusting relationships with members at your branch. Your job is to make a positive impact on members lives by accurately and enthusiastically performing a variety of transactions to meet their needs. You also work to identify and refer UW Credit Union products and services to members, that are in their best interest, to help them achieve their financial dreams.

If this sounds like a team and culture you want to join, we want to talk to you!


Why work for UW Credit Union?


Join one of Wisconsin’s premier financial institutions, a 2023 Top Workplaces USA and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive:

  • 11 paid holidays (includes your birthday!)
  • Variable bonus reward
  • 21.5+ days of annual paid time off
  • And more!
  • Employee Assistance Program
  • 2 days paid volunteer time
  • 2.5 weeks paid new child parental leave
  • 2 weeks paid caregiver leave
  • Free bus pass and bublr/ BCycle membership
  • Competitive Medical, Dental and Vision plans, including domestic partner eligibility
  • 401k company match of up to 5%, plus approximately 4% discretionary match
Responsibilities:
What You'll Do
  • Maintain a high degree of knowledge in all UW Credit Union products and services
  • Identify opportunities to deepen member relationships through building rapport, uncovering needs, making recommendations, & submitting referrals
  • Achieve balanced scorecard results in alignment with Members for Life Sales & Service Philosophy
  • Be the face of UW Credit Union by providing front facing member service at a Milwaukee branch
  • Ensure all members requests are processed accurately and efficiently
  • Research all teller transactions when potential errors are identified, and communicate with affected members
  • Adhere to UW Credit Union’s Cash Management policies and procedures
  • Consistently seek out opportunities to exceed member expectations
Qualifications:
What You'll Need to Succeed
  • 1 year of customer service experience
  • Demonstrates ability to work with customers of all ages and backgrounds
  • Team player that can confidently jump in where and when you are needed
  • Ability to work in an autonomous environment
  • High School Diploma or equivalent
  • Excellent interpersonal and professional skills
Important Information to Know
  • Continuous learning and development opportunities including but not limited to transparent dialogs, resources, tools, and technical learning modules
  • On-boarding and training is a top priority for UW Credit Union
  • Branch location will be determined based on organizational need after training
UW Credit Union is proud to be an Equal Opportunity and Affirmative Action Employer of Minorities, Protected Veterans, Women, and individuals with Disabilities. We strive to cultivate an inclusive workplace that is home to a diverse workforce where employees at all levels model knowledge of, belief in and a commitment to cultural competence.