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Full-Time Shift Manager - Northland
Company | Festival Foods |
Address | Appleton, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail Groceries |
Expires | 2023-06-25 |
Posted at | 11 months ago |
Job Title Shift Manager I
- Documents violations of company policies/procedures by associates and conducts progressive disciplinary actions with associates when necessary
- Oversees sanitation within the store during assigned shift.
- Assists guests with finding items they are looking for throughout the store
- Communicates and works cooperatively with Store Director, Department Managers, and associates to maintain standards and exceed guest expectations
- Responsible for quality control during assigned shift. Helps ensure product safety and freshness. Must make sure customers receive the products and services they order. The Shift Manager I is responsible for reporting any issues or quality defects to the Department Managers.
- Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
- Observes sales floor and back stock conditions; takes action to correct areas of opportunity
- Other duties as assigned.
- Assists all department associates with daily responsibilities.
- Answers questions and provides guidance to guests and associates
- Communicates and reinforces Festival culture, customer service, and performance expectations to store associates.
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Ensures all department standards are being met in the store during assigned shift.
- Provides customer service to guests.
- The Shift Manager I must make sure the workplace is safe and clean during assigned shift. This includes reviewing and enforcing all Occupational Safety standards and policies. The Shift Manager I is responsible for completing and filing all incident reports and accident reports and reporting all violations.
- Ability to deal tactfully and effectively with guests and associates.
- Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
- Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
- Ability to use the following equipment forklift, harness, power jack, walk behind lift, WAV, baler, compactor.
- Must be available to work until close (10pm) at least one night per week.
- Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
- The associate must have full range of upper body motion in order to lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
- The position requires the associate to lift up to 50 pounds on a regular basis.
- The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
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