Full-Time Assistant Store Manager

Tecovas is the first direct-to-consumer western brand, founded with the simple goal of making the world's best western boots, apparel and leather goods - and selling them at a fair price. We are a brand revolutionizing a category and welcoming first-time boot buyers and western enthusiasts alike.

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! We're looking for talented Full-Time Assistant Store Managers that will contribute to a profitable and customer-centric environment through the development of a team and management of our total store operations. They will support product flow and apply merchant and customer service skills to curate a compelling in-store experience.

Responsibilities will include:

LEADERSHIP & TEAM MANAGEMENT

• Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports.
• Supports the Store Manager in creating and maintaining a succession strategy
• Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities.
• Supports the Store Manager in recruiting, hiring, and retaining top talent

Customer Experience

• Cultivates an environment of genuine customer connection
• Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer
• Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
• Facilitates an energized pace, positive service environment and team development

VISUAL AND BUSINESS OPERATIONS

• Upholds and ensures compliance with shipments, transfers and restock standards
• Maintains an effective store structure, floor plan, and appropriate fixture usage
• Upholds stock-to-sales processes, presentation standards, and manages product placement
• Adheres to and develops awareness around internal and external Loss Prevention procedures
• Facilitates the sharing of product knowledge

COMMUNICATION AND RELATIONSHIPS

• Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision
• Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards

Qualifications:

• Experienced in coaching, counseling & conflict resolution
• Utmost character, honesty, and transparency
• Strong merchant skills and a history of delivering financial results
• Exceptional leadership, selling, and customer service skills
• Independent, proactive, results-driven work ethic
• Proven record of hiring and developing great talent
• Full-Time Assistant Store Managers: 3+ years Retail Management experience (Store Manager experience preferred)

Requirements:

• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed
• Ability to deliver excellent customer service while implementing loss prevention practices
• Must have reliable transportation
• Able to lift up to 30lbs regularly and perform store maintenance tasks
• High School Diploma required (College Degree preferred)
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory.

Full Time Benefits:

• Competitive salary + Potential Quarterly Bonus
• 99% health and 100% dental & vision insurance premium coverage for employee and dependents
• Free Boots!

About Us:

Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It's not the easiest or cheapest method, but we're committed to classic construction techniques that stand the test of time. With 30 retail stores (and counting) across the Austin, Dallas and Southeast regions, we're bringing western goods into new frontiers and aim to be the most welcoming brand in western. We're certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we're headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual "on-site" interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you're on the fence, just give it a try!

Hiring process and disclaimer: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply!