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Full Time Shift Manager Ii
Company | Festival Foods |
Address | New London, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail Groceries |
Expires | 2023-05-18 |
Posted at | 1 year ago |
Job Title Shift Manager II
- Assists all department associates with daily responsibilities while leading by example.
- Assist department managers and/or department leads to prepare associates for advancement opportunities.
- Responsible for quality control. Must ensure product safety and freshness. Must make sure customers receive the products and services they order. The Shift Manager II is responsible for reporting any issues or quality defects to the Department Managers.
- Other duties as assigned.
- Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
- Oversees sanitation within the store
- The Shift Manager II must make sure the workplace is safe and clean. This includes reviewing and enforcing all Occupational Safety standards and policies. The Shift Manager II is responsible for completing and filing all incident reports and accident reports and reporting all violations. Contributes to overall cleanliness of the store by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
- Provides customer service to guests.
- Communicates and works cooperatively with Store Director, Department Managers, and associates to maintain standards and exceed guest expectations
- Ensures all department standards are being met in the store.
- Assists in training new associates
- Answers questions and provides guidance to guests and associates
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Documents violations of company policies/procedures by associates and conducts progressive disciplinary actions with associates when necessary
- Leads, coaches, teaches, and reinforces Festival culture, customer service, and performance expectations to all associates.
- Observes sales floor and back stock conditions; takes action to correct areas of opportunity
- Assists guests with finding items they are looking for throughout the store
- Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
- Ability to deal tactfully and effectively with guests and associates.
- Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
- Ability to use the following equipment forklift, harness, power jack, walk behind lift, WAV, baler, compactor.
- Must be available to work until close (10pm) at least one night per week.
- The associate must have full range of upper body motion in order to lift stock. Requires the ability to perform repetitive tasks for prolonged periods of time.
- The position requires the associate to lift up to 50 pounds on a regular basis.
- The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
- Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
- Provides customer service to guests.
- Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
- Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
- Assists in ensuring all department standards are being met in the Fresh Cut department
- Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed
- Other duties as assigned
- Required to maintain food safety logs
- Oversees all sanitation within Fresh Cut department
- Observes sales floor and cooler conditions; takes action to correct areas of opportunity
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
- Assists guests with finding items they are looking for throughout the store
- Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
- Ability to deal tactfully and effectively with guests and associates.
- Ability to use the following equipment power jack, walk behind lift, WAV, baler, compactor.
- Good oral and written communication skills and the ability to handle a diverse crew in a stressful environment.
- Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
- The position requires the associate to lift up to 40 pounds on an occasional basis.
- Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
- The associate must have full range of upper body motion in order to lift product. Requires the ability to perform repetitive tasks for prolonged periods of time.
- The associate must possess the ability to stand in place for long periods of time; work in a cooler, walk in the store; bend, stoop and kneel regularly.
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