Front Server - Aspenx Mountain Club - Winter

Company Description

Aspen Hospitality is the hospitality division of Aspen Skiing Company with a portfolio of owned and operated hotels and residences that currently consists of The Little Nell, Aspen’s only Five-Star, Five-Diamond, ski-in/ski-out hotel; and its affiliated Residences at The Little Nell, both of which are located at the base of Aspen Mountain; as well as the Limelight Hotel Aspen, Limelight Hotel Snowmass and Limelight Hotel Denver in Colorado; and the Limelight Hotel Ketchum near Sun Valley in Idaho. Two additional Limelight Hotels in Mammoth, California, and Boulder, Colorado, are slated to open in 2024 and 2025, respectively. The company also owns and operates the ASPENX Mountain Club and the Snowmass Mountain Club.

Summary

The Front Server will serve food and beverage in timely, friendly and professional manner according to established standards and procedures. Recognition of Club members and their name.

Essential Job Functions

• Comply with all policies and procedures for the Food and Beverage department, AspenX Mountain Club, The Little Nell and Aspen Ski Co
• Assist in keeping banquet storage area clean and tidy at all times
• Ensure friendly greeting to all guests. Ensures that members name is used approaching the table and throughout their meal
• Make manager aware of guest comments and complaints
• Is made aware of TLN back of house, linen stores and laundry/ uniform issue procedures
• Is familiar with Colorado liquor laws and does not serve intoxicated guests or minors
• Picks up linen from TLN before service to ensure smooth operation
• Responsible for guest check and proper payment
• Set-up station and tables prior to service and ensure tableware is clean and in place
• Maintain the proper care and cleanliness of tableware, serving equipment and service areas (front & back of house)
• Carries tools necessary to perform job, (ie) wine-key, pens, notepad
• End of day paperwork is completed in accordance with accounting department specification
• Have accurate working knowledge of the Micros system
• Aware of daily specials, ingredients and visual presentation
• Complete tasks and projects delegated by Management
• Ensure timely input of food and beverage orders to Micros system
• Attend daily pre-service meeting
• Food and wine knowledge/ service
• Aware of members special dietary needs and requirements to counteract guest complaints and ensure Chef awareness of Club members’ special needs and dietary modifications
• Is knowledgeable of 5 star standards and adheres to them in every aspect of operations
• Completes side duties prior to service beginning
• Aware of Gondola times and operational procedures for up/download to/from AXMC
• Take order and serve food and beverage request promptly. Ensure that established service procedures and standards are followed

Qualifications

• Good Knowledge of wines, food and cooking techniques
• High School Diploma preferred
• 3 years related experience preferred

Additional Information

Supervision Given and Received

Given: This position has no supervisory responsibilities.

Received: Works under direct supervision of the AXMC Manager. Tasks are assigned according to specific procedures, and work is checked frequently. Instruction, advice and assistance are readily available.

Work Environment and Physical Demands

• Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time
• Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen Skiing Company, you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen Skiing Company / ASPENX / The Little Nell / Limelight Hotel is an equal opportunity employer.

For an overview of Aspen Skiing Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

As of March 11th 2022, Aspen Skiing Company, ASPENX, The Little Nell, and The Limelight Hotels will no longer require all active employees to be fully vaccinated in the workplace. Read more about our policies as it relates to employee safety here