Front End Manager Jobs

FULL-TIME

$17/hr

Ensures that product is properly loaded, rung up and processed accurately and timely as well as handling customer problems and issues to develop a spirit of positive customer service.

Essential Functions

• Reviews cashier and loader errors and documents in log, for them to sign.
• Makes sure that employees in front end are properly dressed and wearing their name tags.
• Monitors loaders to make sure that they load all product and check any open boxes to ensure integrity/security of product being entered.
• Ensures safe operating procedures are followed.
• Ensure registers are stocked with the Rate Us Cards, flyers, hot sheets, store maps, etc.
• Secures front end by making sure the loaders and cashiers do not exchange information on counts from the receipt.
• Maintains a New Item Request log which is reviewed weekly with the Branch Manager.
• Ensures that cashiers are checking big boxes to ensure the integrity of the ring-up.
• Handles adjustments, returns, over rings, voids, etc. so as to maintain a smooth flow of customers.
• Ensures that the front end has proper staffing and operating equipment to allow quick and accurate checkout. Including scanners and registers.
• A s part of loss prevention, ensures all employees at registers are performing cart to cart transfers when processing sales.
• Ensures Front End Supervisors are checking all wagons at point of exit for proper date, name on top of receipt, number of receipt total of last receipt, and matches total on yellow paid receipt.
• Assigns employees in slow periods to do other work, such as return or processing of damages, sweeping and cleaning of F/E and parking lot area.
• Prevents long lines and delayed customer checkouts by anticipates busy times of each day, week and/or season and developing weekly schedules for cashiers and loaders including lunches and breaks.
• Makes recommendations for hiring, firing and promoting of employees.
• Ensures loaders are loading and conducting piece counts and calling off to supervisors.
• Monitors cashiers to make sure they are following through on their job responsibilities concerning loading of goods onto wagons, checking of receipts and counts, as well as ringing/scanning of product.
• Maintains integrity of F/E displays and stocking areas.
• Supervises, trains, evaluates and works alongside cashiers, front-end loaders, checkers and U-boat retrieval
• Maintains dialogue with customers to get feedback on items not found, and quality of service on the floor.
• Ensures that loaders are loading wagons and assisting customers to the parking lot.
• Keeps logs of items not properly labeled to make sure they are corrected on floor.
• Assures that customer problems are handled quickly so as not to allow the cashier or loader to have words with the customer.
• Ensures that customers have adequate supply of wagons that are working and roll easy.
• Ensures all supervisors are completing a minimum of 5 test checks per day they work.

ORD-04 WS-04 WS-TC WS-LC

Schedule

Shift start: 9:00 AM

Shift length: 10 hours

5 days/week, must be available any day

Benefits

• Paid time off
• Health, dental, vision insurance - available after 90 days
• 401(k) plan

Qualifications

• Must be at least 18+ years old
• Can lift 50 lbs

About Restaurant Depot

Restaurant Depot is a Members-Only Wholesale Cash & Carry Foodservice Supplier. Their mission is to be your one-stop shop for savings, selection, and service, seven days a week. They have been supplying independent food businesses with quality products from large cash and carry warehouse stores since 1990. They became the leading low-cost alternative to other foodservice suppliers by eliminating the overhead of a traditional distributor, focusing on the needs of independent foodservice operators and offering free membership.