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Company | SightMD |
Address | Toms River, NJ, United States |
Employment type | FULL_TIME |
Salary | |
Category | Medical Practices |
Expires | 2023-06-27 |
Posted at | 11 months ago |
Description
- Collect and total daily monies including payments, copay’s, etc.
- Maintain and manage patient records
- Special projects and other duties may be assigned as needed
- Answer incoming calls and route appropriately
- Acquire audiology-add-ons and comply with audiology related policies that are applicable to locations where audiology services are offered
- Provide accurate messaging documentation if applicable
- Schedule follow up appointments according to physician’s needs
- Obtain external medical reports as required by medical professionals
- Intercept patients as they exit to obtain any necessary additional information before exiting practice
- Safeguard patient privacy and confidentiality
- Pick up items left behind by patients and properly disposes of them
- Be knowledgeable of any and all monthly promotions offered and share with patients accordingly
- Check magazines for current dates, rotate magazines back to the reception room
- Move patients through appointments as scheduled
- Obtain prior authorization for any patients having in-office procedures
- Greet patients immediately upon arrival and apply the applicable protocols such as registering new patients, ensuring patient billing and insurance information is accurate, inform patient of medical office procedures and policies, ensure necessary referral or patient documents are on file for visit
- Promote, educate and sell all audiology services to patients in the offices they are offered.
- Ensure patient no-shows and cancellations are followed up with in accordance to practice policy
- Ensure reception area is well maintained, neat and clean and that the chairs are straightened and orderly
- Above average customer service skills and the ability to remain calm in stressful situations
- Ability to work a flexible schedule, including weekends
- High School diploma or equivalent required
- Excellent written, verbal, and listening skills
- Bilingual Spanish a plus
- Prior experience in the medical field highly desirable
- High School or better
- Ability to work a flexible schedule, including weekends.
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