Front Desk Receptionist Jobs

GFL Environmental is looking for a Receptionist based out of our Fort Wayne, Indiana office! As a key member of GFL’s dynamic team, you will be the first point of contact for customers and will provide administrative support to the office as a whole. The successful candidate will possess exceptional customer service and communication skills while having the ability to multi-task in a fast paced environment. This position requires an enthusiastic individual who presents themselves with a professional demeanor and a positive attitude, with very high attention to detail.
Key Responsibilities:

• Returns all internal and external calls and emails in a timely manner to ensure that customers concerns are understood, addressed, and resolved in an efficient and complete manner
• Manage incoming calls and re-direction of the phone calls to the appropriate contact
• General office duties as assigned
• Assist with the overflow operator for the call center
• Complete data entry tasks with high accuracy
• Log information about customer service interactions into system
• Schedule any appointments
• Log information about customer service interactions into system; update in a timely and accurate manner so that team members can track services/inquiries and resolution
• Welcome and accommodate all visitors including clients, vendors and staff entering reception area
• Maintain professional tidiness of conference rooms and lobby

Knowledge, Skills, and Competencies:

• Excellent verbal and written communication skills with ability to engage in friendly and professional correspondence with all levels of leadership within the organization
• Ability to work well in a team environment
• Ability to effectively multitask and prioritize numerous requests in a calm and collected demeanor
• Exhibit impeccable phone skills with accuracy and good judgment
• Minimum of 2+ year(s) of administrative office experience, with reception experience preferred
• Business administration diploma, certificate, or equivalent experience
• Tech Savvy, with a solid understanding of Outlook, Microsoft Teams and Microsoft Office

We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.