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Front Desk Clerk-Ft Jobs

Company

Cornhusker Hotel
Address , Lincoln, 68508, Ne
Employment type FULL_TIME
Salary
Expires 2023-06-13
Posted at 1 year ago
Job Description
WHY JOIN OUR CORNHUSKER HOSPITALITY TEAM?
  • Free Associate Meals
  • Flexible Schedules
  • Competitive pay rates – Starting at $15 per hour
  • Tailored uniforms are provided
  • Excellent employee discounts with Marriott Hotels & Marcus Hotels & Resorts properties
  • The hospitality industry offers unlimited opportunities for career advancement
  • $200 Associate Referral Bonus Program
  • Free Parking!

We only hire those who are at the top of their game and specialize in the details! Guests tell us that they love to visit our property, as a place to connect, celebrate and be inspired! Our teams deliver magic, day in and day out. Now is the opportunity to be a part of something meaningful!

VIDEO TOUR: http://www.youtube.com/watch?v=50WLNfF-aI4&sns=em

Apply now! We are looking forward to getting to know you better!
EOE / M / F/ D / V / SO

TITLE & SHIFT: Front Desk Agent, Full Time. This team generally works during every Husker Game. Shifts are generally 7:00 a.m. to 3:00 p.m. or 3:00 p.m. to 11:00 p.m. and include weekends and holidays.

ESSENTIAL FUNCTIONS:
  • Facilitate all transactions to ensure a positive guest experience; including greeting/welcoming all guests, check-ins/outs, effectively resolve challenging guest requests and complaints.
  • Represent the hotel with professionalism and decorum – including remaining calm and alert, especially during emergency and/or heavy hotel activity.
  • Make appropriate selection of rooms based on guests' needs, make corrections and adjustments throughout the shift.
  • Input and retrieve information routinely from computer systems with electronic and numerical codes.
  • Perform all other related duties and special projects as requested and/or assigned.

POSITION REQUIREMENTS:
1. Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
2. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
3. Excellent phone etiquette skills, interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
4. High school diploma or equivalent required. Prior hospitality and/or cash handling experience preferred.
5. Basic mathematical skills and ability to operate a 10- key by touch, as well as being knowledgeable in accounting operations; prior exposure to Microsoft Office Experience/Excel is highly preferred.
6. Must be detail-orientated, able to multi-task, produce high quality and accurate work as well as show professionalism in all facets of the workplace.
7. Must be able to represent the company in a professional, well-groomed and courteous manner at all times.

Apply now! We are looking forward to getting to know you better!
EOE / M / F/ D / V


Primary Location: Nebraska-Lincoln-Cornhusker Hotel
Work Locations: Cornhusker Hotel 333 S 13th St Lincoln 68508
Job: Front Office
Job Posting: Apr 13, 2023, 4:01:46 PM