Fraud Investigator Jobs

New Mexico Bank and Trust is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.
New Mexico Bank and Trust is a growing dynamic organization with many locations offering uniquely different banking and financial solutions for businesses and personal clients. As a performance driven company, we strive to create a culture of excellence with high standards, and high values while providing outstanding growth and involvement opportunities for employees. Join a team that makes "Great Things Happen!"™
As a Fraud Investigator with HTLF Bank, you will leverage your experience in financial crimes, fraud and customer interaction to independently conduct investigations to identify, assess, decision and report on exposures and losses to the financial institution, shareholders and customers by applying fact-finding methods to investigate potentially fraudulent activity. Fraud Investigators are tasked with achieving the optimal balance between internal/external customer experience and minimizing risk of losses related to fraudulent activity. One of the core responsibilities of the Fraud Investigator is the recovery of funds that have left the bank through outreach to industry contacts, locating contacts that may not already exist and creative methods for locating counterparts at various financial institutions.
Primary & Essential Responsibilities

• Investigate fraud claims submitted by staff and escalated alerts by Fraud Analysts.
• Provide member banks and departments guidance on fraud related issues.
• Review circumstances of fraud claims for applicable laws and regulations.
• Reporting fraud trends and identifying potential control gaps to the Fraud Investigations Lead.
• Maintain a high level of confidentiality when compiling investigative information and escalating issues.
• Maintains compliance with applicable rules and regulations related to money laundering and other company policies and procedures.
• Efficiently conducts and tracks investigations to ensure reporting timeframes are accomplished.
• Facilitate the recovery of funds on behalf of the bank and/or customers.
• Complete annual e-learning plan, attend external fraud training, and maintain knowledge of current and emerging fraud trends within the financial industry.
• Interact with Member Banks and customers to verify suspected fraudulent activity.
• Serves as a 314b contact for the bank.
• Drafts and file fraud SARs once a quality control review has been completed.

Required Skills & Experience

• Experience with AML/Fraud systems Verafin, preferred
• Strong organizational, analytical, and critical thinking skills
• Ability to meet deadlines and prioritize deliverables
• Strong customer service skills
• Knowledge of Bank Secrecy Act compliance, bank regulations, UCC laws
• Ability to work remotely with supervision high level of independence.
• Experience with SARs and fraud investigations, preferred
• 3-5 years of banking experience
• Knowledge of various fraud and money laundering typologies
• Bachelor’s Degree in related field – Business, Accounting, or Criminal Justice
• Ability to maintain the highest level of confidentiality
• 3-5 years of experience in BSA/AML, fraud investigations or related activity
• Proficiency using Microsoft Office

Occupational Certification
Certified Fraud Examiner (CFE), Certified AML & Fraud Professional (CAFP) or Certified Financial Crimes Investigator (CFCI) preferred
Scheduled Weekly Hours
40
Time Type
Full time
The Targeted Salary For This Role Is
$49,907.00 - $64,879.00
You may also be offered incentive compensation, and benefits. Benefits may include Medical, Dental, Vision, 401(k), Health Savings Account, Paid Time Off. Actual compensation may vary based on geographic location of the specific role as well as work experience, education, and skills of the selected candidate