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Foreign Language Interpreter (Spanish)
Recruited by CABARRUS COUNTY 1 year ago Address , , Nc $36,088 - $43,118 a year

Foreign Language Interpreter, Consumer Protection, Spanish Speaking Interpreter (60010522)

Company

North Carolina Dept of Justice
Address , , Nc
Employment type FULL_TIME
Salary $49,158 - $86,026 a year
Expires 2023-10-03
Posted at 9 months ago
Job Description
Description of Work

Not sure you meet all listed requirements ? Let our team take a look. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

It is the primary responsibility of this position to respond to inquiries from the Spanish speaking public, both by phone and in writing. The position provides interpreter services as needed to the Consumer Protection specialists, investigators and attorneys in connection with complaint mediation. investigations, and litigation.

Position is also responsible for English/Spanish and Spanish/English translation of written correspondence and other documents received or generated by the Division.

Additionally, the position provides telephone and receptionist services (in English) for the Consumer Protection Division and back up clerical assistance on special projects as required by the Division.

STARTING SALARY FOR A NEW HIRE TO THIS POSITION IS LIMITED TO THE RECRUITMENT RANGE OF $49,158 to $52,000. Salary determination is based on education, experience, departmental budget, and equity considerations.


Note to Current State Employees:
The salary grade for this position is NC14. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. Please detail ALL work history including non-state service experience. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY or MAY NOT result.

The North Carolina Department of Justice, led by the Attorney General of North Carolina, represents the State of North Carolina in court and provides legal advice and representation to most state government departments, agencies, officers, and commissions.

The Department also represents the State in criminal appeals from state trial courts, and brings legal actions on behalf of the state and its citizens when the public interest is at stake.The North Carolina Department of Justice provides excellent representation and support to law enforcement, consumers, the State, and its people through teamwork, innovation, and a commitment to public service.

The State of North Carolina offers employer paid health insurance plus twelve paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits.

Knowledge, Skills and Abilities / Competencies

Ability to provide accurate Spanish interpretation of verbal communications and accurate Spanish translations of written materials.
Ability to communicate effectively with the Spanish or English-speaking public over the
telephone and in person.
Ability to develop basic understanding North Carolina law and related consumer protection statutes.
Ability to deal effectively with impatient or upset consumers and handle a large volume of calls.
Ability to answer inquiries with assistance of other Public Information Assistants and to access a variety of resources in acquiring information.
Position requires basic computer skills in order to access and research Consumer Protection database.
Position requires the ability to a handle large volume on incoming telephone calls from Spanish-speakers and others and the ability to effectively deal with distressed consumers. In addition, the position requires the ability use a computerized Consumer Protection database to locate and determine the status of complaints on specific companies.


Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school or General Educational Development (GED) diploma and two years of experience in interpreting and translating English and the required foreign language in a setting that requires a knowledge of the programs or service;

or an equivalent combination of education and experience.

Supplemental and Contact Information

The NC Department of Justice accomplishes our goals through our DOJ Organizational Values of Public Service, Integrity, Excellence, Teamwork, Diversity, and Innovation. We encourage all qualified candidates who are committed to these values and want to make a difference in the lives of our citizens to apply for this opportunity.

Please be sure to complete the application in full.

Note the following: If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date

Resumes and cover letters: To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer.

Using the terms "See Resume" or "See Attachment" will not be accepted and your application will be rejected as incomplete. Cover letters are highly encouraged but not required.

Transcripts: Degrees must be received from appropriately accredited institutions. A copy of your transcripts indicating the degree received can be uploaded with your application.

If a transcript has been requested, your application will be considered incomplete if you do not provide one. Using a photograph of your diploma is not acceptable.

Credit for foreign degrees will only be given if verification of degree certification is attached to your application. Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.

Any licenses or certificates must be included in the appropriate section of the application form.

Veterans Preference: Applicants seeking Veteran's Preference must attach a copy of their DD-214 or discharge orders.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.

Application status: To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks. All applicants will be notified by email once a position is filled.

NeoGov Help Line: If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the NC DOJ Human Resources office.

The NC Department of Justice is an Equal Opportunity Employer. The NC Department of Justice uses Merit-Based Recruitment to select from among the most qualified applicants to fill positions subject to the State Human Resources Act.

CONTACT INFORMATION:
NC Department of Justice
Human Resources Office
Lisa Sasser, Recruitment Specialist
114 W. Edenton Street
Raleigh, NC 27603
919-716-6490