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Food Service Supervisor Jobs
Recruited by Duke Health 11 months ago Address , Raleigh, 27609, Nc

Food Service Supervisor Jobs

Company

North Carolina State University
Address , Raleigh
Employment type FULL_TIME
Salary $31,200 - $60,557 a year
Expires 2023-10-14
Posted at 9 months ago
Job Description
Job Posting Information

Posting Number
PG193495SP

Internal Recruitment
No

Working Title
Food Service Supervisor

Anticipated Hiring Range
$42,000 - $44,000

Work Schedule
40 hours per week; work hours may vary based on business needs; work schedule may include nights, weekends and holidays. May be required to work some overtime.

Job Location
Raleigh, NC

Department
NC State Dining

About the Department
NC State was named a great place to work in the 2022 Forbes annual survey as the best large employer in North Carolina. NC State embodies a culture that values collaboration, creativity, innovation, and teamwork. We provide a team-oriented culture, work/life balance, and work that makes a difference in our community, the state, and beyond. We also offer great benefits for SHRA permanent positions working more than 30 hours a week, including healthcare, vacation, holiday and sick leave, retirement and more. You can even join the NC State Wellness and Recreation Center and receive discounted meals on campus.

Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value and enrichment of the student experience in support of academic success.

NC State Dining provides campus wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts and 4 dining halls, 5 convenience stores, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 150 permanent EHRA and SHRA employees.

For more information about why you should consider working for Campus Enterprises at NC State, visit our website at https://campusenterprises.ncsu.edu/dept/hr/opportunities/permanent-opportunities/

Essential Job Duties
This position will be responsible for the daily management of a coffee shop or cafe/market on the NC State University campus. Must be committed philosophically and operationally, to delivering high quality services in an efficient manner, while being sensitive to the service needs of NC State University. This position will ensure all brand related standards of excellent customer service and food and drink quality are being met, while maintaining all policies and procedures. This is a working supervisory position and all supervisors are required to be leading service during peak periods.

This vacancy is currently located at the Port City Java in the Engineering Building II located on the campus of NC State University.

Other Responsibilities
  • Perform other duties as assigned to ensure NC State Dining business needs are met.
  • Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
  • Model the Division’s mission and values, introduce the Division’s mission and values to the employees, and foster a positive, cohesive workplace and congeniality among co-workers.
  • Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to special events.
  • Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.

Qualifications

Minimum Experience/Education
High School diploma or equivalency and one year of experience in food preparation or service activities in a commercial kitchen; or an equivalent combination of training and experience.

Other Required Qualifications
  • Knowledge of equipment, cooking methods, measurements, and food safety.
  • Requires bending, twisting, pulling and pushing. Because of the nature of food service operations and working in a kitchen, you must be able to work in extremely hot and cold conditions.
  • Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations.
  • Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation.
  • Ability to work in a fast-paced environment
  • Ability to use or learn to use email and use a PC and MS Office Suite (or similar) proficiently.
  • Must follow written and/or verbal instructions.
  • Strong written and verbal communication skills to effectively communicate with customers, peers and supervisors; and professionally communicate with multiple levels of employees within the University.
  • Excellence in completing all tasks.

Preferred Qualifications
  • Experience in hiring, training, employee relations, coaching and team building
  • Supervisory experience in the food service industry, including planning, forecasting, ordering, budgeting and the ability to solve routine problems.
  • Knowledge of proper sanitation, safety and health codes
  • Verbal and written communication skills
  • Experience as a barista
  • Customer service experience
  • Proficient in the use of computers and have the ability to learn new software programs

Required License or Certification
  • Must obtain Brand specific certification, if applicable, as required by location within 90 days of employment.
  • Certification must be maintained as a condition of employment.
  • ServSafe certification or the ability to obtain within 90 days of employment.

Valid NC Driver's License required
No

Commercial Driver's License Required?
No

Recruitment Dates and Special Instructions

Job Open Date
08/11/2023

Earliest Close Date- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
08/18/2023

Notice to Applicants
Please make sure that the work history listed on your application is identical to the Work History listed on your resume. Include any employment mentioned in the supplemental questions in the Work History section of the application.

Special Instructions
Please include a resume and cover letter with your application.

Position Details

Position Number
00108531

Position Type
SHRA

Position Classification Band Title
Food Services Supervisor

Position Classification Band Level
Journey

Position Classification Salary Range
$31,200 - $60,557

Salary Grade Equivalency
GN06

Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0

Appointment
12 Month Recurring

Mandatory Designation - Adverse Weather
Mandatory - Adverse Weather

Mandatory Designation - Emergency Events
Mandatory - Medical Emergencies

Time Limited Position
No

Time-Limited Appointment Length (if applicable)

Department Id
471501 - Dining and Catering Operations

AA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Institutional Equity and Diversity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.