Food Runner - Mi Almita

Operating since 2003, Mina Group currently manages more than 35 concepts around the world. At Mina Group, impeccable service is not just our ideal, it is ingrained in everything we do. Rooted deep in our foundation is the concept of Kaizen, the art of making great and lasting change in small steady increments. By embodying our values of adaptability and fluidity, we cultivate a whole new sense of hospitality that is uniquely Mina.

Food Runner

The Food Runner is responsible for overseeing table maintenance, maintaining the flow of service and assisting the servers in the dining room. Duties include: delivering food to tables, describing the dishes to guests, performing tableside service, monitoring guest satisfaction, and assisting the kitchen in expediting the service process. Must be pleasant, conscientious, and professional with excellent knowledge of food and alcoholic beverage selections. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth service operations and quality service.

General Expectations

• Understand completely all programs, procedures, standards, specifications, guidelines and training programs.
• Act with integrity, honesty and knowledge that promote the culture, values of MG-Hila, LLC and Mina Group, LLC.
• Recognize or seek areas for staff and restaurant improvement and offer positive solutions for change.
• Operate within the restaurant on a daily basis with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Ensure that all guests feel welcome and are given responsive, professional, gracious service at all times
• Represents the restaurant professionally through effective communication, cooperation and relationships with the all business partners.
• Maintains clean and organized work stations that are cohesive with the restaurant’s philosophy, culture and standards of excellence.
• Understand philosophy of management and owner. Displays consistent attention to detail and follow through of all restaurant policies.

Required Qualifications

• Minimum 2-3 years of restaurant experience. Knowledge of service and food and beverage, generally involving at least 3 years of restaurant experience.
• Food and wine knowledge a plus.
• Must be minimum age to serve alcohol.
• Cleanliness, organization, and the ability to work well in a team situation are crucial to this position.
• Possess a valid Tuberculosis Card.
• Knowledge of liquor commission rules and regulations.
• Responsive to constructive feedback from Chef, Managers, or Staff.
• Possess valid Liquor Commission Card/Certificate of Registration.
• Must be impeccably groomed, maintain good hygiene, good posture, and have required uniform and tools.
• Possess excellent basic math skills and have the ability to operate a cash register POS system and Microsoft based computer systems.
• High school or equivalent education required.

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