Food & Beverage Server | Holston Hills Country Club

Holston Hills Country Club is seeking Servers to join our team and provide food and beverage service to club members and guests.

Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.

Holston Hills Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at www.holstonhills.com. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.

Responsibilities

• Provides immediate attention to all members and guests upon seating.
• Keeps dining room and bus station areas clean.
• Learns and has a detailed understanding of the menu and menu items.
• Distributes food and wine menus; answers questions.
• Turns in signed tip declaration form as appropriate.
• Performs other appropriate duties assigned by Dining Room Manager or other Food and Beverage Manager.
• Ensure that the correct account numbers and names are given for billing.
• Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials and wine selections.
• Sets up side station and performs assigned side (prep) work.
• Thanks members and guests; invites them to return.
• Makes sure that children are in the appropriate type of seat and are safe and secure.
• Advises supervisor of any complaints as soon as they occur.
• Performs clean-up and closing duties as assigned by manager.
• Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
• Places orders with kitchen; informs cooks about any special cooking instructions.
• Fills glasses with ice water and suggests menu items.
• Clears, cleans and resets tables that have been vacated.
• Checks back to ensure member and guest satisfaction; replenishes water and butter as necessary.
• Presents the bill.
• Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
• Assembles food on tray; procures items from each station as necessary.
• Removes soiled dishes. Clears tables after each course and resets them with appropriate silverware.
• Serves meals; places dishes by courses in front of each person.
• Attends pre-meal meetings as requested by the Dining Room Manager or other Food and Beverage Manager.
• Handles all member charge and credit card charges as prescribed by standard operating procedures.
• Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.

Education And/or Experience

• The ability to read, write and execute basic math skills.
• Grade 12 education.
• Two years of comparable wait service experience preferred.

Job Knowledge, Core Competencies and Expectations

• Knowledge of and ability to perform required role during emergency situations.
• Learns members’ names and their special preferences.
• Greet and acknowledge members and guests.
• Is knowledgeable about the menu, buffet and wine list.
• Ability to time the service of each course.
• Knowledge of wines and spirits.

Licenses And Special Requirements

• Alcoholic beverage certification.
• Of legal age to serve alcoholic beverages.

Physical Demands and Work Environment

• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Work in hot, humid and noisy environment.
• Continuous repetitive motions.

USD $10.00 - USD $12.00 /Hr.