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Food & Beverage Cashier Jobs

Company

Embassy Suites by Hilton San Juan Hotel & Casino
Address , Carolina, 00979, Pr
Employment type PART_TIME
Salary
Expires 2023-06-27
Posted at 1 year ago
Job Description
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Overview:
The Outlet Cashier/Order Taker is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for assisting the Host/Hostess in the prompt greeting and seating of all guests and assist servers as needed.
Responsibilities:
  • Perform opening and closing duties according to established side-work checklist
  • Prepare cashier report at end of shift.
  • Answer the phone according to standards.
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
  • Have a thorough knowledge of menus and current specials in all applicable outlets.
  • Ensure overall guest satisfaction.
  • Properly take reservations for all outlets.
  • Comply at all times with hotel standards and regulations to encourage safe and efficient hotel operations.
  • Assist servers and host/hostess in the serving of guests, as needed.
  • Collect money and/or credit cards from guests and servers, and make correct change.
  • Pay out servers’ and service attendants’ tips, if applicable.
  • Take a room service order according to hotel standards.
  • Communicate effectively and courteously over the telephone.
  • Greet and seat guests at appropriate tables in a timely manner.
  • Operate the approved credit card machine.
  • Be attentive of guests’ needs and assist in providing a pleasant dining experience.
  • Ensure quality control of menus with regard to cleanliness and appearance.

Qualifications:
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Perform other duties as requested by management.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Maintain a friendly and warm demeanor at all times.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Attend all hotel required meetings and trainings.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to cross-train in other hotel related areas.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be able to maintain confidentiality of information.