Field Technician (Us - Remote)

We are seeking a highly motivated Field Technician to serve as a dedicated expert for our customers in the glass and steel industry. The Field Technician will be responsible for performing digital endoscopy inspections onsite, utilizing our sensor products. This involves using PaneraTech portable laser scans around furnaces, operating them in high-temperature environments. As a Field Technician, you will play a crucial role in data collection and analysis, ensuring the efficiency, accuracy, and safety of our customers' critical assets. This remote position will be based in the US, with global travel required to visit customer sites worldwide. Your expertise and attention to detail will contribute to maintaining the integrity and optimal performance of industrial facilities.

Who We Are

PaneraTech, Inc., strives to be one of the most innovative technology companies in the world, developing unique solutions that far surpass expectations. We help heavy manufacturing industries reliably make more production with their critical assets.

Our core technologies include industrial sensor solutions and data analytics, accelerating the industry 4.0 revolution. With our patented solution in the glass and steel industry, we help manufacturers in over 40 countries make data-driven decisions using sensors, data, and AI.

Working at PaneraTech

Here at PaneraTech, you will become a part of a global, innovative and hybrid working team. In this collaborative and inspiring culture that is fostered by a creative and intellectually stimulating work environment, you will be encouraged to bring the best out of yourself and your colleagues.

We are evolving and we expect our company workforce to increase more than two times our current size this year!

We are looking for professionals and graduates capable of providing support to our growing organization, willing to work in a fast-paced environment, could not wait to excel in their work and crazy about improvement! We recognize our colleagues’ achievements here and both individual and team performance is valuable to us.

Key Responsibilities

As a Field Technician at PaneraTech, your key responsibilities will include:

• Presenting a professional image to customers in all forms of communication, building and maintaining strong working relationships.
• Ensuring timely completion of site tasks and activities, documenting inspections and repairs.
• Timely reporting to leadership on project progress or delays.
• Conducting digital endoscopy inspections and onsite data collection using our sensor products, including experience in 3D laser scan surveys.
• Performing routine maintenance on sensor equipment and ensuring its proper functioning.
• Observing, abiding by, and enforcing the company's Health & Safety policies to ensure a safe work environment.
• Performing digital endoscopy inspections to assess the condition of critical assets in high-temperature and harsh environments.

Requirements

To excel in this role, you should have the following skills and qualifications:

• Adaptability to a variety of industrial work environments and the ability to solve problems quickly.
• Strong customer service skills and the ability to provide excellent service to clients.
• Experience in 3D laser scan surveys, mechanical aptitude, and familiarity with high-temperature and harsh environments would be highly preferred.
• Ability to work in hot conditions and meet the sensory demands of the job.
• Willingness to travel worldwide for extended periods (75%+ global travel required), demonstrating comfort with a travel-intensive lifestyle.

Travel

This is a remote position that will require 75%+ travel to our customers worldwide.

Benefits

At PaneraTech, we value our employees' well-being and offer a range of benefits to support them. These include:

• Paid Time Off and Holiday Time Off to allow for relaxation and rejuvenation.
• An IRA with a 3% company match as part of our commitment to your financial future.
• Medical, Vision, and Dental Insurance Plans to ensure your health and well-being.
• Flexible work hours to promote a healthy work-life balance.
• Home office technology support package, with up to $500 provided to enhance your remote work setup.

Join us at PaneraTech and become part of a dynamic team dedicated to delivering cutting-edge solutions in the glass and steel industry.