Field Service Technician Jobs

Are you looking for a company that empowers talent?

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!

From Day 1, you are empowered to create an impact with your full potential and creativity to make a difference for tomorrow.

We truly have an inclusive and diverse team culture where you can be yourself.

Our extensive global presence offers a diverse range of career opportunities across various industries, nations, and job domains, empowering our workforce to continuously enhance their skills and stay competitive.

Create a better tomorrow with us!

Position Overview:

You will perform troubleshooting and warranty repairs to Medium Voltage Equipment. Close communication with both Wendell associates and our Customer is critical to your success. You'll travel to execute the work detailed in the customer cases and associated field service events.

You'll work with customers in a professional manner, even in situations where the customer may be under significant pressure to resolve the issues at hand.

You'll report to the field service manager within the EM MS Operations Customer Service team.

As the Field Service Technician, you will:

Primary responsibilities

Overall responsibility is to travel to customer site or Siemens location to successfully execute the planned scope of work within a timely manner.

• You will provide a detailed, professional written field service report within 48 hours of each event.
• The scope will include activities that can be both mechanical and electrical in nature. Technical Resources are available to assist with needed implementation as required.
• We utilize an Online Tool for proper time keeping, communication for each customer case as well as loading of reports and other pertinent information. This tool is called Salesforce.com and you'll be given training to ensure your familiarity.

You will make impact if you have the following qualifications:

• Basic computing skills (Office, drawing interpretation, web based program use, etc.)
• Up to 100% travel (May require some International Travel as well)
• Minimum of 2 years hands-on experience with Mechanical and Electrical Equipment
• Flexibility to respond to Emergency Service Requests as needed
• Committed to customer satisfaction
• Professional communication skills - both verbally and in writing.
• Knowledge of Industry Safety Practices
• A dedicated Team Player attitude and Self-motivated personality

Benefits and Perks:

• Competitive salary based on qualifications
• Flexible Time off or Generous paid – time off depending on position level
• Competitive paid time off plan, holidays, and floating holidays
• Paid parental leave
• Matching 401(k)
• Health, dental, and vision plans with options
• Wellness Program

Click here to learn more about our extensive benefits offerings.

#LI-BJ1

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here.