Field Service Technician Jobs

At FreeWire we fundamentally change the way businesses and utilities electrify. We build battery-based energy storage systems that provide clean and quiet power anywhere it’s needed, reducing the cost and accelerating deployment of electric vehicle charging infrastructure. FreeWire’s solutions are evolving from providing ultrafast EV charging services to a full suite of energy services to accelerate sustainable electrification and provide resiliency to customers and a distributed power source to utilities. FreeWire has secured major strategic investors from Fortune 100 companies and serves leading corporate, utility, and retail customers. The feedback on the Boost Charger, FreeWire’s DC fast charger, has been overwhelmingly positive as we electrify locations that would have been too expensive to power on using conventional charging solutions. Utilities are releasing RFPs with requests for battery backed solutions, their regulatory teams are including our technology as eligible for incentives, and they are seeking cost effective solutions as they electrify their fleets and provide utility owned charging solutions for the public.

FreeWire has deployed battery-integrated chargers with Fortune 100 companies, commercial customers, fleets, retail locations, and gas stations. In addition to its partnership with bp pulse, FreeWire and ampm, a bp subsidiary and convenience store chain with over 1,000 locations, have already deployed multiple public charging stations in the U.S. FreeWire’s regulatory affairs and policy team keeps customers up to date on federal, state, and utility incentive opportunities, which in some cases cover up to 80% of the cost of the charging station, and the company recently announced that the Boost Charger is Buy America compliant. Learn more at www.freewiretech.com and follow us @FreeWireTech.

Field Service Technician

Remote (NC / SC)

Responsibilities

• Repair, maintain, troubleshoot, and service FreeWire chargers, using skills and tools that range from computer diagnostics to basic mechanical tools
• Report and escalate to company management as needed
• Support service needs of local customers; daily travel required
• Maintain detailed and timely paperwork and documentation for repairs
• Maintain excellent communication with customers and property staff
• Support service needs of remote customers as needed; overnight travel required
• All other duties as assigned
• Represent the FreeWire at client locations with the highest standards of professional conduct
• Generally cover Field Service Tuesday through Saturday
• Perform preventative maintenance services and document accordingly
• Brings attention to safety gaps and improvement opportunities

Requirements

• Basic schematic reading skills preferred
• Hands-on experience in either electrical, mechanical, or other related field service experience; experience with electrical and mechanical troubleshooting
• Ability to lift and/or move equipment weighing up to 50 pounds
• 2+ years' experience of directly related work
• High attention to detail and self-motivation skills
• Ability to troubleshoot, repair, and test technical equipment
• High School Diploma or equivalent
• Excellent client-facing and internal communication skills
• Knowledge of high-voltage AC/DC electricity
• Basic computer navigation and utilization skills preferred
• Ability to travel and work according to a changing schedule

Please note that this job description is not exhaustive and may be subject to changes or amendments to meet the evolving needs of the company. Thus, this position may include responsibilities or duties not specifically stated, but which may be deemed necessary.

FreeWire Offers Competitive Benefits, Including

• Unlimited PTO
• Health, Dental & Vision Insurance
• Life Insurance
• Dog Friendly
• Short- & Long-Term Disability Insurance

We provide compensation packages that include base pay, benefits, and equity, and it is not typical for someone to be hired at the top end of the range for the role. Actual pay will be determined based on several factors, including location, skills, and experience level.

At FreeWire Technologies, we offer fair and equal opportunities to all our candidates and team members regardless of race, color, religion, sex, pregnancy, sexual identity, national origin, citizenship, marital status, disability status, parental status, protected veteran status, or any other characteristics protected by law. FreeWire Technologies believes in hiring individuals only based on their qualifications and experiences that meet our business requirements to fill the positions.